Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel allows one dog under 5 kg in designated rooms for an additional fee of €30 per night. No excessive barking or aggressive breeds. Dogo Argentinos, Pit Bull Terriers, Rottweilers, American Staffordshire Terriers, and Staffordshire Bull Terriers are not accepted. All pets must be microchipped, licensed, and registered. Proof of current pet vaccinations is required. Pets should be leashed or crated on the property. Four-legged guests are not permitted in the common areas or to be left unattended for over one hour. Please clean up after your pets and note that housekeeping services may be limited. Sorry, no cats.
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Room Types
- Double or Twin Room, Pool ViewDouble or Twin Room, Pool View
- 2 twin beds
- Up to 2 people
- Pet fee additional
Room details
1 Double Bed OR 2 Twin Beds
398-sq-foot room, balcony with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Recycling bin
Non-Smoking, pet friendlyRoom Amenities
- Non-Smoking
- Television
- Turndown service
- Iron/ironing board (on request)
- Pet-friendly room
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Bidet
- Phone
- Balcony
- Towels provided
- Bedsheets provided
- Recycling
- TV size measurement: inch
- Slippers
- Shower/tub combination
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 32
- In-room safe
- Room service (24 hours)
- LCD TV
- Cable TV service
- Free cribs/infant beds
- Double or Twin Room, Pool ViewDouble or Twin Room, Pool View
- 1 double bed
- Up to 2 people
- Pet fee additional
Room details
1 Double Bed OR 2 Twin Beds
398-sq-foot room, balcony with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room service
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - Recycling bin
Non-Smoking, pet friendlyRoom Amenities
- Non-Smoking
- Television
- Turndown service
- Iron/ironing board (on request)
- Pet-friendly room
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Bidet
- Phone
- Balcony
- Towels provided
- Bedsheets provided
- Recycling
- TV size measurement: inch
- Slippers
- Shower/tub combination
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- TV size: 32
- In-room safe
- Room service (24 hours)
- LCD TV
- Cable TV service
- Free cribs/infant beds
OUR GUARANTEE: Book a room now! Our canine concierge ensures that BringFido members are assigned a pet-friendly room, so there aren’t any surprises at check-in.
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Description
The Pestana Carlton Madeira Ocean Resort Hotel is a luxurious and sophisticated five star hotel where you will enjoy a unique central location and excellent facilities together with the most amazing views to the bay of Funchal and the sea. One of the first hotels built in Madeira, it has been recently refurbished in a modern and light style yet maintaining its world-renowned charm and elegance. While on holiday, life takes a different pace; if you feel like starting the day with a swim, the hotel has direct access to the sea from its extensive and carefully maintained gardens right to the temperate waters of the South coast of Madeira.
Property license
3978
Amenities
- Pet Friendly
- Indoor Pool
- Swimming Pool
- Hot Tub
- Gym / Fitness Center
- Free WiFi
- Meeting Rooms
- Family Rooms
- Babysitting Available
- Air Conditioning
- Heating
- Restaurant
- Room Service
- Breakfast Available
- Spa Services
- Airport Shuttle
- Parking Available
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Non-Smoking Property
- Game Room
- Beach Chairs / Towels
- Canoe / Kayak
- Waterfront
Reviews
Guests report that Pestana Carlton Madeira Ocean Resort Hotel has an inconsistently enforced pet policy, with some experiencing discrimination despite following guidelines, and note concerns about promised refunds that were not honored. They praise the location and cleanliness but express strong dissatisfaction with the pet-friendliness and service quality.
AI-generated from the text of reviews
Questions & Answers
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FAQs
What is the Pestana Carlton Madeira Ocean Resort Hotel pet policy?
Pestana Carlton Madeira Ocean Resort Hotel allows one dog under 5 kg in designated rooms for an additional fee of €30 per night. No excessive barking or aggressive breeds. Dogo Argentinos, Pit Bull Terriers, Rottweilers, American Staffordshire Terriers, and Staffordshire Bull Terriers are not accepted. All pets must be microchipped, licensed, and registered. Proof of current pet vaccinations is required. Pets should be leashed or crated on the property. Four-legged guests are not permitted in the common areas or to be left unattended for over one hour. Please clean up after your pets and note that housekeeping services may be limited. Sorry, no cats.
Are big dogs allowed at Pestana Carlton Madeira Ocean Resort Hotel?
Pestana Carlton Madeira Ocean Resort Hotel allows dogs up to 5 kg. If you’re traveling with a larger dog, try using our “Large Dogs Allowed” filter to see all of the hotels in Funchal that allow dogs over 50 lbs.
Are multiple pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?
Only one dog is allowed in each guest room at Pestana Carlton Madeira Ocean Resort Hotel. If you’re traveling with more than one pet, try using our “Multiple Pets Allowed” filter to see all of the hotels in Funchal that allow multiple pets.
Does Pestana Carlton Madeira Ocean Resort Hotel allow cats?
No, Pestana Carlton Madeira Ocean Resort Hotel doesn’t allow cats. If you’re traveling with a feline friend, try using our “Cats Allowed” filter to see all of the hotels in Funchal that allow cats.
What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?
Check-in at Pestana Carlton Madeira Ocean Resort Hotel is 3pm – midnight. Check-out is before noon. If you’d like to request an early or late check-in or check-out, you can make a special request when you book. Note that special requests cannot be guaranteed. Early or late check-in or check-out is only based on availability and at the discretion of the property.
Is free parking available at Pestana Carlton Madeira Ocean Resort Hotel?
No, but parking is available at Pestana Carlton Madeira Ocean Resort Hotel for an additional fee. Some room rates may be available which include parking fees in the room cost.
Does Pestana Carlton Madeira Ocean Resort Hotel have a pool or hot tub?
Yes! Pestana Carlton Madeira Ocean Resort Hotel has both a swimming pool and a hot tub for guests to enjoy.
Does Pestana Carlton Madeira Ocean Resort Hotel offer a free breakfast?
No, but breakfast is available at Pestana Carlton Madeira Ocean Resort Hotel for an additional fee. Some room rates may be available which include the breakfast fee in the room cost.
