Waterfront Hotel

Safe Stay: Waterfront Hotel follows the GBAC STAR (Hyatt) cleanliness and sanitization policy. Hand sanitizer is provided to guests. Hotel staff are required to wear masks.

• Television
• Pet Friendly
• Fitness Center
• Internet Available
• Free WiFi
• Business Center
• Meeting Rooms
• Air Conditioning
• Restaurant
• Room Service
• Breakfast Available
• Parking Available
• Wheelchair Accessible
• Dry Cleaning
• Elevator
• Non-Smoking Property

• Hannah
  Apr. 15, 2022
  Awesome dog spot

  So dog friendly. Everyone was so kind and loved our dog. There was plenty of grass, an unofficial dog park down the waterfront and so many delicious places to eat outdoors. We will be back.

• Ruth
  Mar. 2, 2022
  Redefining the Rating

  The hotel is on the water in Jack London Square and is a tourist type area-hectic evenings and weekends but quiet during the work week. There are many walking options with car traffic walking towards the city are or without cars walking along the waterline where the ferry lands and boats are docked. The staff are amazing and cared for Chewie or had the grace of believably pretending to. I tagged this as "redefining the rating" because my previous ratings might have been biased by human standard. Chewie is looking forward to going back to this hotel and is her favorite so far.

• Brett
  Dec. 28, 2021
  No Hot Water!

  Don't stay here if you want to shower in even slightly lukewarm water. Two night stay and no hot water. Front desk staff said they'd send someone up and never did, asked if I ran the water for 20 minutes (I did), and then stated, "well, it's an old building." I've had better camping accommodations. Management is supposed to call but I'm not holding my breath.

• Olivia
  Apr. 16, 2021
  Great location

  Lovely nautical rooms

• Eric
  Feb. 12, 2021
  Great location, great service & all around whole some stay

  First time staying at the Waterfront, and I will definitely come back. The room was a beautiful view of the marina, the service (kudos to Lisa M.) from the entire staff was really extraordinary. I enjoyed a relaxing four days with my little doggie. The only issue one may have is the sound of the trains. Fortunately, they only happen during the day. Personally, after a couple of train runs, both my dog and I had tuned it out.

• Jackie
  Dec. 1, 2020
  Mixed experience - great staff - not so great parking

  It pains me to write this review because initially we were thrilled with the Waterfront. The staff was helpful and friendly. Our dog was very happy with the adjacent lawn and walk along the bay. We were pleased that parking was provided on the premises close to the front door BUT the next morning, we found our car had been broken into with the passenger side window broken and items from our front seat stolen. The staff was reassuring and asked us to fill out a claim - but that claim was rejected. (I wonder why they didn't know or tell us that it wasn't covered?) The area is a bit dicey so it shouldn't have come as a surprise that there was a theft but I would have wanted the hotel to provide a security camera or guard, knowing what the neighborhood is like. There was a staff member who admitted that this wasn't the first time this happened. I give them four stars, because it was a great place for our dog and if you don't have a car, then no worries.

• Alethia
  Sep. 27, 2020
  A hidden gem!

  I’ve now stayed her twice. It’s wonderful! Only criticism was parking on the weekend was rough but they have overflow parking which was nice just far to lug bags..

• John
  Aug. 17, 2020
  Clean modern hotel.

  This hotel is right on the water. Dog walking space is somewhat limited, but they are very accommodating to dogs. We were able to leave our dog in her crate when we went out for dinner a little walk away from hotel.

• Carrie
  More than a year ago
  Beautiful!

  Great location, gorgeous views! Nice grassy area for your pups, friendly staff.

• Dan
  More than a year ago
  Great hotel

  Beautiful and comfortable rooms, friendly service, everything works, excellent location, first rate restaurant with reasonable prices and an intelligently assembled wine list. AND you can bring your dog (you need to tell them that when booking). It really doesn't get better than this.

• Mary on Jul. 9, 2021

We dug up a dog picture at Waterfront Hotel.

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