Beresford Arms
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Description
Amenities
- Pet Friendly
- Free WiFi
- Business Center
- Family Rooms
- Heating
- Parking Available
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Smoking Rooms Available
Reviews
- ChristineJul 28, 2023Frightening!
This was the worst hotel stay of my life!! Our room overlooked their courtyard where a neighbor played his music for hours, then at 3am shined his flashlight into our windows. The place stinks of urine as does the neighborhood. They should have paid me to stay there, not the other way around.
- BrianMar 18, 2023Charged for Service Animal
Location was great, as long as you know what you're getting into with the Tenderloin. This place wasn't saturated with the problems the neighborhood is known for. Upon arrival, we were told we were going to be upgraded at no charge, since they had the space and our original room was up some stairs and not elevator accessible (we asked for something w/ elevator access).
However, we were then told that dogs only get to stay in certain rooms, and we'd have to take the stairs. We were then told we wouldn't have to pay the pet fee since our dog is a service animal (technically illegal to charge any fees per ADA). However, when we checked out a different person was working the desk and demanded to see his certification. If you know anything about service animals, you know that they are not "certified" in any context in the law. We tried to show our airline paperwork clearing him for travel, but this wasn't accepted, and we were forced to pay the fee. Unacceptable.
- RondaJun 27, 2022Location isn’t the best
This is a charming 1800’s hotel that has great suites with full kitchens. They do have a service that will park your car. The neighborhood is questionable. A lot of homeless and druggies in doorways. No green areas.
- RaquelApr 18, 2022Great hotel
The hotel had an old charm. It just sucked that I had to pay $57 for parking. Other than that it was a nice stay.
- DrewSep 29, 2021Nice location
Beautiful hotel. So much so I was worried about my puppy having an accident and their were not any “potty facilities” other than out on the city sidewalks which is fine but can be intimidating for out of town dogs.
Edward on Sep. 29, 2022 Scott on Jul. 19, 2021
Location
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Health & Safety
Safe Stay: Beresford Arms has enhanced cleaning and safety measures in place. Masks and hand sanitizer are provided to guests, and rooms are disinfected between each stay and sealed after cleaning. Social distancing measures are in place, as well as physical barriers between staff and guests. Cashless payment is available. Hotel staff are required to wear masks.