Sheraton Grand Chicago Riverwalk
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Description
Amenities
- Pet Friendly
- Indoor Pool
- Swimming Pool
- Gym / Fitness Center
- Free WiFi
- Business Center
- Meeting Rooms
- Family Rooms
- Air Conditioning
- Heating
- Restaurant
- Room Service
- Breakfast Available
- Parking Available
- Wheelchair Accessible
- Dry Cleaning
- Elevator
- Non-Smoking Property
- Patio / Balcony
- Beach Chairs / Towels
- Bicycles
Reviews
- JoeMay 29, 2023Perfect Experience
The hotel is very nice and in a perfect location. The accommodations for our dog were very nice.
- LauraOct 3, 2021Very nice
Clean, comfortable, nicely furnished, staff all friendly and helpful. As with any city hotel parking is expensive.
- JohnAug 28, 2021Beautiful hotel and perfect location
Soooo glad we booked this place. It's right by the riverwalk and isn't too far from the miles of parks along Lake Michigan. The Riverview room we got barely qualified as such but we got more of Lake Michigan and a lit up ferris wheel so I can't complain. The room was so clean. During check-in we were running out of daylight and in a rush to get everything to our room so we get out into the city. Normally the baggage service takes 10-15 minutes (huge hotel, understandable) but one of their clerks jumped to help us out immediately. Overall their treatment of us was stellar. This is not the best hotel to book if your dog has an overactive bladder. There's like 50 floors or something and you have to cross a street to find a place for your dogs to relieve themselves. Here are my reasons for 4/5 instead of a perfect score:
-the aforementioned lack of dog relief areas on the property.
-the self-parking fee of $63 is just outrageous. That's more than 25% the of the room rate and the going rate for valet. How does a nice hotel like this not have valet????
-The closet doors in the room are extremely annoying and will keep sliding open if you don't force them shut.
-They nickel and dime you like crazy. The breakfast was $15-40 depending on what food line you want access to, but I guess that's why the room rate was surprisingly low for the location at only $200/night. - CathyAug 10, 2021Decent for one night
Upon check-in, they didn't seem to be aware that we'd have a dog, despite making the reservation through this website. The room was fine - clean and spacious - and the location was great. However, there isn't much nearby grass for dogs. The nearest grassy patch is about a block north on Columbus in Ogden Plaza.
- DashunMore than a year agoupscale place with issues
Definitely an upscale place. The room was very spacious and nice. The problem is the room was not ready when we got there and no one apologize. We had dinner plans that we had to move because of that. Also they charge you for everything. Internet was $15/night and water was $6. There was no fridge or microwave in the room but if you order one it was free. For $400/night this should all be included in my opinion.
Location
Traveler Photos
We dug up 2 pictures of dogs at Sheraton Grand Chicago Riverwalk.
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