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SureStay Hotel by Best Western Ottawa

SureStay Hotel by Best Western Ottawa welcomes two pets up to 80 lbs for an additional fee of $25 per pet, per night. Both dogs and cats are accepted, but pets may not be left unattended in the room. There are grassy areas on site for pet use.
Or, browse all pet friendly hotels in Ottawa if you’re still looking.

Room Types
Please Select a Room

    • 1 king bed
    • Up to 4 people
    • Pet fee additional
    Room details
    Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room is air-conditioned and has a TV with satellite channels, a tea and coffee maker, a sofa and a carpeted floor.

    Room Amenities

    • Tea/Coffee maker
    • Shower
    • Bath
    • TV
    • Telephone
    • Air conditioning
    • Hairdryer
    • Wake up service/Alarm clock
    • Iron
    • Refrigerator
    • Desk
    • Free toiletries
    • Toilet
    • Microwave
    • Private bathroom
    • Heating
    • Satellite channels
    • Bath or shower
    • Carpeted
    • Sofa
    • Alarm clock
    • Towels
    • Toilet paper
    • Sofa bed
    • Pool towels
    • Trash cans
    • Shampoo
    • Conditioner
    • Body soap
    • Socket near the bed
    • Smoke alarm
    • Key card access
    • 1 king bed
    • Up to 2 people
    • Pet fee additional
    Room details
    1 King Bed

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

    Practical - Safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Accessibility - Wheelchair accessible

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Bathtub only
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Wheelchair accessible
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
    • 1 king bed
    • Up to 4 people
    • Pet fee additional
    Room details
    1 King Bed

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

    Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Desk
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
    • 2 double beds
    • Up to 4 people
    • Pet fee additional
    Room details
    2 Double Beds

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

    Practical - Safe, iron/ironing board, and phone; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Accessibility - Wheelchair accessible

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Bathtub only
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Wheelchair accessible
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
    • 1 king bed
    • Up to 2 people
    • Pet fee additional
    Room details
    1 King Bed

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

    Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Desk
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
    • 1 king bed, 1 queen bed
    • Up to 4 people
    • Pet fee additional
    Room details
    1 King Bed and 1 Queen Bed

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

    Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Desk
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
    • 2 double beds
    • Up to 4 people
    • Pet fee additional
    Room details
    2 Double Beds

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

    Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Desk
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
    • 2 queen beds
    • Up to 4 people
    • Pet fee additional
    Room details
    2 Queen Beds

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

    Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Desk
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
    • 1 king bed, 1 sofa bed
    • Up to 4 people
    • Pet fee additional
    Room details
    1 King Bed and 1 Double Sofa Bed

    Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

    Entertainment - 32-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, microwave, and coffee/tea maker

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

    Practical - Desk, safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request

    Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

    Accessibility - Accessible bathtub

    Need to Know - Weekly housekeeping

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • Satellite TV service
    • Change of bed sheets (on request)
    • Limited housekeeping
    • Refrigerator
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Phone
    • Desk
    • High-speed internet access
    • Free local calls
    • Weekly housekeeping provided
    • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • Accessible bathtub
    • Connecting/adjoining rooms available
    • Wireless internet access
    • TV size measurement: inch
    • Shower/tub combination
    • Private bathroom
    • Free toiletries
    • Hair dryer
    • Air conditioning
    • TV size: 32
    • Iron/ironing board
    • Rollaway/extra beds (surcharge)
    • In-room safe
    • Flat-panel TV
    • Microwave
    • Cribs/infant beds (surcharge)
OUR GUARANTEE: Book a room now! Our canine concierge will make sure you’re assigned a pet-friendly room, so there aren’t any surprises at check-in.

Description

The SureStay brand and reputation is why many guests return to our Ottawa hotel. The down and out rooms make it easy to quickly unpack so that there's more time for rest and relaxation. Our indoor pool is a favorite lounging spot for guests who want to unwind from their travels. Free breakfast includes stacks of sizzling hot waffles, an array of breads and sweet pastries, fresh fruits, chilled juices, yogurt, and a cereal bar with hot and cold options; 100% Arabica coffee ensures that your morning starts right.

Amenities

  • Pet Friendly
  • Indoor Pool
  • Swimming Pool
  • Free WiFi
  • Business Center
  • Family Rooms
  • Air Conditioning
  • Heating
  • Free Breakfast
  • Free Parking
  • Wheelchair Accessible
  • Non-Smoking Property
  • Beach Chairs / Towels

Reviews

BringFido Guest Rating
TripAdvisor Traveler Rating

SureStay Hotel by Best Western Ottawa has received a rating of 3.3 out of 5 bones by 3 canine critics on BringFido and 4.0 out of 5 by 194 guests on TripAdvisor.

  • Angela
    Sep 25, 2023
    Scary place

    Very little grass, unsafe area, uncomfortable beds that are squeaky, loud guests, thin walls, no carpet even though it was listed carpeted, slow internet, and expensive. If your fur child gets scared easily this is not the place for them.

  • Clair
    Oct 21, 2020
    great location

    Very nice people.It was convenient to pull right up
    to the room so it was easy to walk dogs. Clean

  • Natalie on Jun. 27, 2021
Post a Review

Location

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Health & Safety

Safe Stay: SureStay Hotel by Best Western Ottawa has enhanced cleaning and safety measures in place, and follows the We Care Clean (Best Western) cleanliness and sanitization policy. Hand sanitizer is provided to guests, and rooms are disinfected between each stay. Social distancing measures are in place, and cashless payment is available. Hotel staff are required to wear masks.


Book with Confidence

  • This hotel’s pet policy has been confirmed by our editors and your reservations will be backed by our no-hassle .
  • Our Canine Concierge will make sure you’re assigned to a pet friendly room, so there won’t be any unpleasant surprises at check-in.
  • And you’re getting a great low rate too! We never charge a booking fee on top of the special negotiated nightly rate.
SureStay Hotel by Best Western Ottawa