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Holiday Inn Asheville Biltmore an IHG Hotel

Holiday Inn Asheville Biltmore an IHG Hotel welcomes four pets of any size in designated rooms for an additional fee of $30 per pet, per night. All pet-friendly rooms are located on the first and second floor. King Jacuzzi rooms are not pet friendly. Both dogs and cats are accepted, and well-behaved pets may be left in the room unattended. Treats and bowls are provided, and there is a pet relief area with a waste station at the back of the property.
Or, browse all pet friendly hotels in Asheville if you’re still looking.

Room Types
Please Select a Room

    • 1 twin bed
    • Up to 2 people
    • Pet fee additional
    Room details
    1 Twin Bed

    334 sq feet

    Internet - Free WiFi

    Entertainment - 40-inch flat-screen TV with premium channels

    Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)

    Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

    Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

    Practical - Free weekday newspaper, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

    Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)

    Accessibility - Grab bar in shower

    Eco-friendly - LED light bulbs

    Need to Know - Housekeeping on request

    Non-Smoking, pet friendly

    Room/bed type depends on availability at check-in

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Non-Smoking
    • Television
    • In-room climate control (heating)
    • Closed captioned TV
    • Guidebooks or recommendations
    • Change of bed sheets (on request)
    • Laptop-friendly workspace
    • Pet-friendly room
    • Free weekday newspaper
    • In-room climate control (air conditioning)
    • Grab bar - in shower
    • Blackout drapes/curtains
    • Refrigerator
    • Wardrobe or closet
    • Bathtub or shower
    • Coffee/tea maker
    • Free WiFi
    • Change of towels (on request)
    • Hypo-allergenic bedding available
    • Phone
    • Desk
    • High-speed internet access
    • Free local calls
    • Restaurant dining guide
    • Towels provided
    • Premium TV channels
    • Bedsheets provided
    • LED light bulbs
    • Connecting/adjoining rooms available
    • Lever door handles
    • Toothbrush and toothpaste available on request
    • Braille signage
    • TV size measurement: inch
    • Private bathroom
    • Free toiletries
    • Hair dryer
    • TV size: 40
    • Iron/ironing board
    • Housekeeping on request
    • Rollaway/extra beds (surcharge)
    • Flat-panel TV
    • Cable TV service
    • Internet access (complimentary)
    • Room and bed type depend on availability check-in
    • Free cribs/infant beds
    • Room service (limited hours)
OUR GUARANTEE: Book a room now! Our canine concierge will make sure you’re assigned a pet-friendly room, so there aren’t any surprises at check-in.

Description

Enjoy the comforts of home at our full-service Hotel, featuring an on-site restaurant and lounge, as well as a heated indoor pool and spa along with our seasonal outdoor pool. We are a pet-friendly hotel. Pets are welcomed with advanced reservation. Holiday Inn Asheville Biltmore an IHG Hotel is your home away from home. Our amenities include free high-speed Internet throughout the property, complimentary weekday newspaper, daily housekeeping service and premium TV channels. Find complimentary coffee each morning in our beautiful atrium, or enjoy it from the privacy of your room. Start the day with a workout in our 24-hour fitness room, take a dip in the whirlpool or sunbathe on our large pool deck. We are a pet-friendly hotel. Pets are welcomed with advanced reservation.

Amenities

  • Pet Friendly
  • Indoor Pool
  • Swimming Pool
  • Gym / Fitness Center
  • Free WiFi
  • Business Center
  • Meeting Rooms
  • Air Conditioning
  • Heating
  • Television
  • Restaurant
  • Room Service
  • Breakfast Available
  • Free Parking
  • Wheelchair Accessible
  • Laundry Room
  • Dry Cleaning
  • Elevator
  • Non-Smoking Property
  • Smoking Rooms Available
  • Picnic Tables
  • Lawn / Garden
  • Patio / Balcony
  • Beach Chairs / Towels

Reviews

BringFido Guest Rating
TripAdvisor Traveler Rating

Holiday Inn Asheville Biltmore an IHG Hotel has received a rating of 4.6 out of 5 bones by 73 canine critics on BringFido and 4.0 out of 5 by 598 guests on TripAdvisor.

  • Bess
    Mar 17, 2024
    Just what we needed

    My dog and I had just finished an 8-hour drive. The hotel was clean. Located near a few restaurants. The room was spacious and clean and the beds were very comfortable. Also had a nice restaurant inside. All in all, it was just what we needed after a long day.

  • Carol ann
    Sep 24, 2023
    Nice hotel

    Worked well for our pup.

  • Kerin
    Aug 6, 2023
    Nice location

    Clean and comfortable! Staff was very friendly and helpful.

  • Robert
    Apr 11, 2023
    Very nice, complete hotel

    Has intimate bar and restaurant with good drink/cocktail selections and food. We had fish tacos and (oversized) wings; buffet breakfast had many options and tasty, but was a ~16 charge. The dog walk area was rather small and half the streets around hotel had no sidewalks to walk the neighborhood.

  • Suzanne
    Jan 7, 2023
    Highly recommend

    There was a designated dog floor with east access to outside and no need to use the elevator (elevators can be scary). The do not disturb signs included a “pet in room” sign as well. Grassy area behind hotel for pet relief. Easy on an off the highway. Super clean room and bathroom. And no odd room odors.

  • April
    Jan 6, 2023
    We’ll be back

    When our Airbnb’s pipes froze over Christmas, we were so glad to find this hotel. Not only did it allow us to bring our 60 lb dogs, but there was a special dog area just a short walk from our room (poop bags included). Dogs were the main requirement for our lodging options but this hotel also had a cozy fireplace, indoor pool with hot tub, and good food options at the bar/restaurant. We come to Asheville with some regularity and this is going on the top of my places to stay.

  • Margaret
    Dec 25, 2022
    Perfect setup for traveling dogs

    Our room was in the first floor, choose to an exterior door that led to a green space perfect for our needs. Poo bags were provided as well as trash bins to dispose of them in. Convenient location in West Asheville just off the highway. Would definitely visit again.

  • Amy
    Dec 9, 2022
    Thin walls

    Beautiful lobby and restaurant and pool, could have been such a nice experience. But rooms for people with dogs next to pool, elevator, and railroad tracks. Also, thin internal walls- heard our neighbor coughing all night. Don’t stay here if you would like to sleep.

  • Kathy
    Dec 5, 2022
    Overall, good experience!

    The hotel is very nice. The room was clean and what you would expect. Only problem was a very barky dog left in the room next to us unattended or caged. Called the front desk to complain and they relocated us to another room. It was very quiet! Would recommend this hotel. Thank you, BringFido!

  • Philip
    Oct 2, 2022
    Very Comfortable Stay

    The person at the check in desk could not have been more welcoming to our Standard Poodle and helpful. Our room was quiet and very comfortable.

  • Trudy
    Aug 20, 2022
    Great location

    Great place to bring our fur baby!

  • Carol
    Aug 16, 2022
    Nice rooms

    Convenient to highway but not a great area for restaurants. Pool side bar was closed, bar/restaurant opened at 5! First desk clerk was borderline rude - I had to ask him about dog treat (and he didn’t treat me much better). He handed me a begging strip from a plastic container. Eww. The woman the next day redeemed the place by being so nice and genuinely caring about my pup.

  • Denise
    Jul 4, 2022
    Asheville, NC stay

    Loved the Holiday Inn location in Asheville, NC. The clerk put us on the 1st floor near the door so we could take our pets out frequently and easily. They also supplied bags for clean up after our dogs which was so nice. I would recommend this site and this location.

  • Margaret
    Jul 3, 2022
    Perfect for dog families

    Lots of green space for fur babies. Stands with poop bags strategically placed. Clean. Well-kept and nicely planned. Friendly staff.

  • Joshua
    Jun 11, 2022
    Lovely

    Thanks Nina!

  • Barbara
    Apr 28, 2022
    Good Stay

    Good location, easy access for travel and dog friendly. Room was clean and comfortable. We would stay there again.

  • Jim and Martha
    Mar 23, 2022
    Pets were Happy, We weren't Thrilled..

    The hotel was very nice & clean, room was good, and we were given a 1st floor room next the back entrance, which was great. The buffet breakfast was a surprising $16.95 each, however, so we didn't bother. When we woke up to rain, the convenient back door wouldn't open from the outside, which resulted in my getting wet. Easy on & off the Interstate but not a great area, unless you like fast food.

  • Thomas
    Mar 1, 2022
    Very Accommodating Place

    We enjoyed a one-night stay at Holiday Inn Asheville Biltmore West, and found it to be very nice. The hotel itself is beautiful, with convenient food service available. The dog walking area is also excellent. We would stay there again.

  • Mark
    Feb 27, 2022
    Nice hotel

    Nice place. Pet rooms were a bit neglected but overall the hotel was nice. I have grown accustom to the term pet friendly meaning just a bit less than those who travel without pets. I would stay again and also recommend this place to others.

  • Steven
    Feb 14, 2022
    Convenient, nice, and dog-friendly

    It was very convenient next to I-40, since we were traveling from the midwest to the southern US. The lobby was large, with an indoor pool. The folks were very polite and friendly. They had a dog-walking area. In the evening there was a small bar and grill on-site. In the morning they offered a breakfast buffet, but it was not included in our room rate (make sure you check on that when booking if you want it).

  • Johanna
    Feb 8, 2022
    Location pretty sketchy

    They charge you an additional $25.00 per night per pet which can can be very expensive especially when you have two dogs! All other hotels I’ve been to have no additional cost for dogs or only charge a one time fee of $20.00. It was my mistake for not paying attention to receptionist when she explained fees, I was exhausted from driving. I would never recommend this hotel to any travelers with dogs!

  • Patricia
    Feb 7, 2022
    Wonderful Stay

    Very nice hotel (was just like shown in website pictures). Wonderful amenities, friendly staff, great location and updated rooms which provided for very quiet sleeping. Will be staying there again when we travel thru that area (usually 3-4 times a year). Highly recommend this property!!

  • Brooke
    Feb 2, 2022
    Great hotel! Great experience!

    No complaints, it was great! Pool was awesome!

  • Amanda
    Jan 14, 2022
    Pleasantly surprised

    Honestly, I was not expecting much out of a Holiday Inn. But it was actually really really nice! The people were awesome, and the hotel itself was on par with some of the nicer hotels I’ve been at when traveling for work. Paisley loved it, and we will definitely look for more holiday inns on our next road trip!

  • Deidra
    Jan 9, 2022
    Best hotel whole trip

    Comfy, awesome and amazing.

  • Allison
    Nov 24, 2021
    Clean, quiet

    Just spent one night on a long car trip. Big open lobby with a beautiful fireplace. Stayed in 2 queen room. It was clean and nicely decorated.

  • Cynthia
    Jul 25, 2021
    Clean and comfy

    The staff were all very courteous and treated Norm (our Border Collie Husky mix) like the king he is.

  • Marcy
    Jul 21, 2021
    Convenient Location

    Room was very nice, recently renovated. Put us close to door for easy pet area access.

  • Amy
    Jul 6, 2021
    Great spot

    We loved our stay here. So clean and easy. All dog-friendly rooms are on the first floor (facing the indoor/outdoor pool) with an exit that leads out to a walkway with dog waste disposal bags and trash. You do have to walk around to the other side of the hotel to get to the grassy area. Kiddos loved the pool and the food was reasonably priced.

  • R
    May 23, 2021
    Nice stay

    I have stayed in both the east and west Ashville Holiday Inn properties and would rate the east property higher because of the dog trail and exercise areas, and the property is a bit newer and less worn. Rooms are still nice at the west property and staff was helpful. Pool was especially appreciated by the two legged traveler on this trip. I prefer the pet fee policy at the east property, vs the west property but both properties treated us well overall.

  • David
    May 11, 2021
    Great location

    Great place. We will be back

  • Kimber
    Apr 11, 2021
    Great stay

    The front desk was very friendly. There were plenty of other dogs staying, and they did a great job keeping the hotel clean. It rained multiple days during our stay, but there never was mud on the floors (and we went hiking rain or shine). The room was a little small. We had issues with a toilet not flushing well and house keeping never got to our room while we were out. The dogs aren’t allowed in the pool area, but there is space to bring a chair and watch if you have older kids. We were on the 3rd floor and had no issues making it to the potty.

  • Jeffery
    Apr 8, 2021
    Location & Cleanliness

    Great hotel! Highly recommend.

  • James
    Apr 7, 2021
    Good Location!

    Would like to have been closer to the Arts district and down town but it was only a short drive to all these places and the Hotel staff was super friendly, Clean Rooms, Enjoyed our stay!

  • Talia
    Mar 31, 2021
    Comfortable and very dog friendly

    We stayed here with our two large dogs and were pleasantly surprised by how nice everybody and everything was. Thank you for a very pleasant stay!!

  • Barbara
    Mar 28, 2021
    Great location

    Nice hotel and location off interstate. Very loud groups staying at hotel kept us awake. Also no microwave in the room was a disappointment.

  • Mary Ann
    Mar 27, 2021
    Great place to stay ! Very good walking areas

    Very pleased ! Lots of good walking areas.

  • Chelsea
    Mar 26, 2021
    Bad Experience at This Hotel

    The floor I was on had a dog that barked all night and they would not do anything about it.. the poor dog should not have been left in a hotel room. It also whined/cried all morning. They also put kids on the same floor as the pets and there were children running through the halls all night and the doors are super thin. I have stayed here several times and not had this issue. I reached out to the hotel twice and they won't even get back to me which is super disappointing. i could have looked past it if they had actually responded but they chose not to. Bad experience. I would try to find another pet friendly hotel or an airbnb if you are staying in Asheville with a pet.

  • Beth
    Mar 19, 2021
    Great location

    Great location. Very clean. Nice dog run area.

  • Krista
    Mar 3, 2021
    Great place

    The hotel was clean and the front desk staff was awesome!!

  • Desiree
    Jan 17, 2021
    Nice getaway

    Check-in was easy, the check-in clerk made it fast and easy to get us to our room quickly. The hotel was clean and nice. The restaurant was still open when we got there. We had breakfast the next morning it was good but the variety could be better for people who don’t eat eggs. They offer pancakes, bagels, cereal and yogurt. I would like to have seen a waffle. Everything we got was tasty and plentiful. Zoie of course like everything she got no complaints from her. The dog area was nice for my Zoie to go out and use. We were on the 3rd floor, which I thought people with dogs would be 1st or 2nd floor. But it was ok. Zoie has never stayed in a hotel but handled it well. She didn’t care to hear the people closing their doors at night so she would let out a little huff lol. Our room was spacious and clean. The bed was comfy you got one soft and one firm pillow which was perfect. Plenty of plugs and USB ports to plug all your stuff in. Had extra pillows, ironing board, iron and hair dryer for you to use. The closet had hangers to hang your clothes. My room was facing on the inside so Zoie could look at people in the lobby. They had an indoor pool with a jacuzzi. They said on the sign that they had bowls for your pets. They weren’t in the room I am guessing you had to ask the front desk for them. My only issue was housecleaning the next morning started cleaning our floor at about 8:30 and then knocked on our door about 9:30 thinking we were checked out. We weren’t in no rush to check out before our 11 am time you would think the front desk would provide housekeeping with the rooms that had checked out and keep them informed when rooms are checked out instead of knocking on the doors. My only reason for giving it 4 bones and not 5. I definitely would come back to stay again.

  • Annette
    Dec 12, 2020
    Asheville stay

    Staff was great and they had a wonderful area to walk your dog and very clean

  • Carl
    Nov 22, 2020
    Good facility

    They have an expansive dog walking area with bags and cans.

  • Jonathan
    Nov 16, 2020
    Nice set up for dog folks.

    I was very happy with this hotel experience. There were several other dogs staying at the hotel too , but the grounds were big enough for everyone.

  • James
    Oct 14, 2020
    Newly renovated

    Very nice hotel with precautions in place for the virus. Entrance is difficult to see.

  • Beth
    Oct 13, 2020
    Newly Remodeled

    Newly remodeled, nice room. Very clean and a large grassy area for pups. The indoor/outdoor pool and hot tub looked nice, but we didn’t use.

  • Jerry
    Sep 7, 2020
    Great stay

    room was awesome. Bed was extremely comfortable. Best shower!! Great location right off interstate.

  • Molly
    Sep 4, 2020
    Loud And Average At Best

    we are on the bottom floor which is great but there is an indoor pool in the lobby by our room (it’s an odd setup to say the least). it’s after 10pm. all we can hear are the sounds of kids screaming and it’s echoing through our room. thankfully our dogs are very well behaved but it’s loud and disturbing all of us and we have to get up very early. also the rooms are old. they are doing renovations upstairs so there are beds/mattresses in the hallways near the vending machine. there is only a very small area to walk the dogs. the room was clean. but nothing like what I was expecting based on the reviews. the beds move and my mom hurt her leg on a piece of metal sticking out from the bottom of the bed. on a positive note, the ladies at the front desk are very kind and courteous. also positive, is the location. the room has a mini fridge for our leftovers.

  • Katie
    Aug 4, 2020
    Great grassy yard for Elliot to do his business.

    Clean, comfortable, very friendly staff. I will stay again.

  • Glenn
    Jul 27, 2020
    Our First Bailey the Dog Trip

    Everything was awesome. My daughter, me and Bailey had a wonderful time.

  • Ronald
    Jan 2, 2020
    Good location

    Good pet area, nice hotel.

  • Cynthia
    Nov 28, 2019
    Worked out great

    We brought 2 dogs, one is a black lab and the other an English Bulldog and were very pleased. The rooms were close to doors by the pet area and easy to access. We would stay here again. Very comfortable beds and good location.

  • Linda
    Nov 9, 2019
    Smells wonderful!

    It passed my smell test! The hotel is a bit dated but very clean and the beds are comfy. The rooms open up to a common outside balcony. I was on the second floor with only a staircase to get up and down which is tough for single gals lugging a suitcase. Small grassy area to walk the dog but the hotel sits on a main road.

  • Michael
    Oct 28, 2019
    Great location

    The hotel was right off the Interstate. Very dog friendly with several waste stations around the property.

  • Cathy
    Sep 23, 2019
    Great stay!!

  • Gail
    Sep 10, 2019
    Nice area to walk dogs

    We stayed 1 night with our 2 dogs. The room was clean, but dated and worn. They are soon updating though. The pet area was great, convenient, large and had bags available. Breakfast was the worst we have had at any hotel. Choices were fine, but the food was cold and dried out...obviously filled at 6 am and left. When you cannot cut french toast with a knife there is a problem!

  • Cheryl
    Dec 14, 2018
    Very Nice

    Stayed here 3 nights December 2018. Very clean, nice indoor pool and hot tub, good breakfast, lovely restaurant for dinner. Great place near town!

  • Raffaela
    More than a year ago
    dogs loved it

    Rooms and outdoor area are amazing!

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Health & Safety

Safe Stay: Holiday Inn Asheville Biltmore an IHG Hotel has enhanced cleaning and safety measures in place, and follows the Clean Promise (IHG) cleanliness and sanitization policy. Masks and hand sanitizer are provided to guests, and rooms are disinfected between each stay and sealed after cleaning. Social distancing measures are in place, as well as physical barriers between staff and guests. Contactless check-in and check-out are available. Hotel staff are required to wear masks.


Book with Confidence

  • This hotel’s pet policy has been confirmed by our editors and your reservations will be backed by our no-hassle .
  • Our Canine Concierge will make sure you’re assigned to a pet friendly room, so there won’t be any unpleasant surprises at check-in.
  • And you’re getting a great low rate too! We never charge a booking fee on top of the special negotiated nightly rate.
Holiday Inn Asheville Biltmore an IHG Hotel