Extended Stay America Charlotte Pineville Matthews Rd

Safe Stay: Extended Stay America Charlotte Pineville Matthews Rd has enhanced cleaning and safety measures in place. Hand sanitizer is provided to guests, and rooms are disinfected between each stay. Social distancing measures are in place, as well as physical barriers between staff and guests. Cashless payment is available. Hotel staff are required to wear masks.

• Television
• Pet Friendly
• Fitness Center
• Internet Available
• Free WiFi
• Meeting Rooms
• Kitchen / Kitchenette
• Air Conditioning
• Breakfast Available
• Free Breakfast
• Parking Available
• Free Parking
• Laundry Room
• Elevator
• Non-Smoking Property
• Outdoor Grills

• Bri
  Jun. 6, 2022
  Smells like an old ashtray

  I would pass on this one. The entire hallway smelled like cigarette smoke and weed. A permanent kind of smell. Not one that was new. The smell was marginally better in our room. When the staff asked us about our stay, and we mentioned the odors, they were well aware of "the problem." The pet relief area was not well maintained (poop everywhere) and I saw a hotel guest let her dog off leash, popping everywhere, right at the front door, who did not even try to pick up the waste. A lot of loiterers (no clue if they were hotel guests or friends of guests) who hung out by the pet relief area, making the area not seem as safe.

  The room itself was passable. The pullout mattress was stained (looked like from a pet, since it was at the head of the mattress) and the bathroom was tiny. The water only drained in the shower/tub if the plug was fully out, so you get a great view of hair in the drain. Breakfast was a grab-and-go granola bars and packaged muffins station. If I have to list a positive, the hotel is about 2 blocks away from a nature trail that was nice and well shaded. (PS - avoid the Chilis across the street. Horrible. But if you do stay in this hotel, the Metro Dinner was fantastic.)

• Megan
  Feb. 19, 2022
  Great experience

  The floors were vinyl and the couch was easy to wipe off, PERFECT for a dog who likes to sniff around everywhere. We were on the first floor near the exit to the yard area for dogs. Everyone was great!

• Cheryl
  Jan. 29, 2022
  Kitchen with no dishes or silverware

  It was a long drive with an active dog and an elderly cat. Kind of a drag to arrive to no luggage carts (instructed to find one on our floor). Nothing at all in the kitchen, spartan and uncomfortable furniture, and no suitcase stand.

• Joseph
  Nov. 6, 2021
  Great location

  Everything was set up for a pet stay, pleather couches and vinyl clad flooring. They even give you a magnetic sign that say “pet inside”.

• Lynda
  Jul. 11, 2021
  Excellent Facility

  The room was great! Highly recommended!

• Daniel
  May. 5, 2021
  Its Good

  Room was clean and the area was convenient to food and highway. Staff was friendly. The outside area had no place to sit to be with your dog. You could walk around the building with no issue but could not just sit to relax outside unless you wanted to sit on the curb.

• George
  Feb. 25, 2021
  Great, but don't get a room near the lobby. 2 / 3 women talking very loudly from 12 - 3 AM

  Good location & safe

• Mary
  Oct. 10, 2020
  Enjoyed our stay

  Great room

• Sarah
  Dec. 27, 2019
  Tons of room

  I spent 3 nights here with my 2 Golden Retrievers. It pored rain for 2 of the 3 days I was here, so I was grateful for the laminate flooring throughout my two-room suite. I had a first floor room on the end, right by the side exit door, which was perfect. There was a good grassy walking area outside, and I found a huge high school about 1.5 miles up Park Rd with acres of empty fields where I could let my dogs run off leash. I drove all the way round to the back of the campus, behind all the athletic fields, and found a big open space with grass trees and deer. I went there every day. The suite I was in had a good sized kitchen and TVs in both the bedroom and the living room area with a couch and recliner and a table with two comfy office chairs on rollers. The beds were very firm and comfortable. The bathroom was clean and had plenty of towels. It was a great place to stay with dogs. Much much better than my typical crap Super 8. Oh yeah there was also coffee and breakfast every morning although since I had a kitchen I usually just made my own in my room.

• Jonathan on Aug. 28, 2021
• Andrew on Jul. 31, 2021
• William on Dec. 25, 2020

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