Notes from the host
3/2 Mandarin Pool Home
~Splash Hill Haven_Sleeps 10_Pool & Spa~
Guest Screening by Know Your Guest
Beautifully renovated Mandarin Pool home convenient to everything! In ground pool (currently unheated)and attached hot tub (heated), a full kitchen, and plenty of beds should make your stay as comfortable as possible.
>>Guest Screening
We are committed to protecting our guests, neighbors, and properties, which is why we've partnered with Know Your Guest, the leading vacation rental guest-screening provider.
Please note that before your booking begins, you will need to verify your details through Know Your Guest.
>>Cancellation Policy
Cancellation policies on this site that favor the guest shall override this overlay for cancellations prior to check-in; after check-in, cancelling remaining nights results in 100% nightly rate refund ONLY starting the 5th booked night after cancellation.
Prior to check-in
>30 days prior to check-in = 95% refund
30-15 days prior to check-in = 75% refund
15-5 days prior to check-in = 50% refund
<5 days prior to check-in = 0% refund
After check-in
<5 nights after cancellation = 0% refund
>5 nights after cancellation = 100% refund
>> ALL hours are quiet hours, please be respectful of neighbors
>> ***No parties allowed on site***
>> If there are any undisclosed guests, there will be a $500 fine per person.
>> Please observe that we charge extra guest fees when the number of guests results in extra use of utilities, extended cleaning times, or similar variable hosting cost increases
>> Please advise if you have pets:
We charge a pet fee of...
$25/day per pet that you bring with you. This reduces to...
$150/week per pet and...
$300/month per pet for longer term guests.
>> ***Undisclosed pets will result in a $500 charge.***
>> Additional fee may occur if excessive shedding/pet fur is left after departure
>> Bully breeds are not allowed, multiple pets and larger animals (>25lbs) require prior approval
>> Please cover the furniture and guard against pet smell with pet grooming
>> Smoking is to take place outside, only in the backyard. Please do not leave butts on the ground. If you smoke inside the home, there will be a $500 fine.
>> Communicate problems at check-in or upon discovery to give the host a chance to remedy
>> Host, maintenance staff, cleaning staff, owner or other designee may come to the home as the need arises. Notice will be given if possible.
>> Cameras if present, are placed for exterior of property only. Refer to your booking to confirm if cameras are present.
>> If a grill is an amenity at this listing, we do not maintain them and we recommend cleaning the grill before and after each use.
>> If you open it, close it; if you borrow it, return it; if you turn it on, turn it off; if you break it, fix it; if you use it, take care of it; if you make a mess, clean it up; if you move it, put it back... cleaning fees are for the preparation of your stay and do not cover deep cleans due to improper checkouts...
>> Our expectation is for the home to be returned to us in the condition in which you found it.
>>Groundskeeping
Please be aware that we regularly maintain the grounds and utilities of this property, and though we make every effort to provide advance notice, service times often vary; this may include noise disturbances such as lawn mowing, irrigation, and pool/spa maintenance (if present at this property).
We are on a mission to provide quality for our guests. If you have questions prior to your trip, we are happy to help you 7 days a week. During your stay, we will be available 24/7 to answer any questions or issues. We have a team of people waiting to handle any issues that may come up.
Mature neighborhood tucked away but still close to shopping and Bartram/Mandarin area. Homes in the area were built in the 70s and 80s.
Please understand, we are in close proximity to open fields & desert areas. You might see or encounter wildlife while in our home or neighborhood, including, but not limited to: raccoon, skunk, birds, bees, wasps, mosquitoes, spiders, ants, crickets, bugs, roaches, rolly pollies, and silver fish to name a few. These creatures reside in nature, and we have no control over them. We do spray in and around the home regularly to reduce the incidence of bugs. However, we cannot control mother nature, and therefore, do not refund if you encounter her business during your stay.
You will have access to the entire home, as well as the pool.
This home has 3 bedrooms and 2 bathrooms, plenty of space for you and your guests. The kitchen has everything you may need, and we have a washer/dryer on site for you to use. King bed in owners suite, 2 twins in kids room, additional queen in third room. 3 pull out couches. 2 in the living room and 1 in the den.
Though we aim to maintain the heated pools (check listing page to confirm if this listing includes a heated or unheated pool) at 80°F (for ambient temperatures above 60°F), please note that we can not guarantee pool temperatures; a heated pool does not imply that the pool will feel hot to touch, as weather and subjective perception vary. Likewise, the spa (if offered at this listing) is typically inoperable during freezing temperatures. Should you require any further assistance with the pool or its operation, feel free to message me.
Please DO NOT remove any pool monitoring or cleaning devices>>
NOTE that the pool heater runs during pool pump periods on a preset timer; as per our pool manager's recommendation, we do not run the pump continuously>>
This home is recommended for swimmers only>>
This listing is pet-friendly~
Car is recommended but Uber is an option as well. Traffic patterns vary greatly.