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Tru by Hilton Mooresville

Tru by Hilton Mooresville welcomes two pets up to 50 lbs for an additional fee of $75 (for stays of 1 to 4 nights) and $100 (for longer stays). Pets may not be left unattended in rooms. Cats are not allowed.
Or, browse all pet friendly hotels in Mooresville if you’re still looking.

Room Types
Please Select a Room

    • 1 king bed
    • Up to 2 people
    • Pet fee additional
    Room details
    1 King Bed

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Closed-captioned TV

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
    • 1 king bed
    • Up to 2 people
    • Pet fee additional
    Room details
    1 King Bed

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Closed-captioned TV

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
    • 2 queen beds
    • Up to 4 people
    • Pet fee additional
    Room details
    2 Queen Beds

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Closed-captioned TV

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
    • 2 queen beds
    • Up to 4 people
    • Pet fee additional
    Room details
    2 Queen Beds

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Closed-captioned TV

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
    • 1 king bed
    • Up to 2 people
    • Pet fee additional
    Room details
    1 King Bed

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Doorbell and phone notification

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Doorbell/telephone notification
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
    • 2 queen beds
    • Up to 4 people
    • Pet fee additional
    Room details
    2 Queen Beds

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Doorbell and phone notification

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Doorbell/telephone notification
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
    • 1 king bed
    • Up to 2 people
    • Pet fee additional
    Room details
    1 King Bed

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Roll-in shower

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Roll-in shower
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Doorbell/telephone notification
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Wheelchair accessible
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
    • 2 queen beds
    • Up to 4 people
    • Pet fee additional
    Room details
    2 Queen Beds

    280 sq feet

    Internet - Free WiFi

    Sleep - Bed sheets

    Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

    Practical - Iron/ironing board, laptop workspace, and desk chair

    Accessibility - Roll-in shower

    Need to Know - Housekeeping on request

    Non-Smoking

    Connecting/adjoining rooms can be requested, subject to availability

    Room Amenities

    • Towels provided
    • Telephone accessibility kit
    • Bedsheets provided
    • Non-Smoking
    • Roll-in shower
    • Desk chair
    • Soap
    • Connecting/adjoining rooms available
    • Doorbell/telephone notification
    • Toilet paper
    • Closed captioned TV
    • Shampoo
    • Laptop-friendly workspace
    • Shower/tub combination
    • Private bathroom
    • Wheelchair accessible
    • Hair dryer
    • Free WiFi
    • Iron/ironing board
    • Housekeeping on request
    • Desk
OUR GUARANTEE: Book a room now! Our canine concierge will make sure you’re assigned a pet-friendly room, so there aren’t any surprises at check-in.

Description

Located off I-77 and less than a mile from the shores of Lake Norman. The Sun Up Café and Novanta 90 Pizzeria Napoletana are less than a mile away and the All Seasons Marina and Boat Yard is six miles away. We are a great option when visiting family or friends at Lake Norman Regional Medical Center, which is three miles away.

Amenities

  • Pet Friendly
  • Gym / Fitness Center
  • Free WiFi
  • Business Center
  • Air Conditioning
  • Television
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Wheelchair Accessible
  • Dry Cleaning
  • Elevator
  • Non-Smoking Property
  • Smoking Rooms Available
  • Game Room

Reviews

BringFido Guest Rating
TripAdvisor Traveler Rating

Tru by Hilton Mooresville has received a rating of 4.5 out of 5 bones by 23 canine critics on BringFido and 4.0 out of 5 by 58 guests on TripAdvisor.


Visitors generally praise the Tru by Hilton Mooresville as a clean, pet-friendly hotel with friendly staff. Some guests, however, note issues with cleanliness and amenities in certain rooms.

AI-generated from the text of reviews

  • Dave
    May 18, 2024
    Perfect

    Love our stays at the Tru Hiltons. Clean, convenient, comfortable and reasonable. Always works.

  • Mark
    Nov 17, 2023
    Decent stay

    Okay place, very chic. The room was dirty, and the toilet needed cleaning.

  • Larry
    Apr 26, 2023
    High pet fee

    $75 pet fee high for my 8 lb dog. When I got to my room it didn’t look like they vacuumed the floor. It had dirt on the floor, dust on surfaces and dog hair in the corners and under the desk. There wasn’t even a microwave in the room. We debated complaining to the front desk but because they were full and we were tired from driving we decided not to. We wore our shoes in the room and were in bed early. The good things about the hotel, it had a great shower and clean linens. We won’t stop there again.

  • Jeff
    Mar 19, 2023
    Well set up for dogs

    Hard floors in all the rooms, easy access in and out.

  • Sean
    Jan 13, 2023
    Great Stay

    Convenient location and basically BRAND NEW. Our pup was well received no issues even at the breakfast bar.

  • Candy
    Nov 21, 2022
    Tru by Hilton

    Hotel was clean and staff was very friendly and fussed over our dog. The only reason I didn't give 5 bones was there was no lighting at the front of the hotel which made it very dark to walk your dog.

  • Judith
    Aug 9, 2022
    Easy on and off highway

    Great location. Super clean and great staff.

  • Cindy
    Jun 29, 2022
    Great hotel!

    Very pet friendly. People were wonderful. Hardwood floors were great for pets. Great breakfast. Plan to stay again on our trips south.

  • Ann
    May 30, 2022
    Great stay

    Hotel was an easy stop for the night and our pup was welcomed. Hotel was quiet. We saw several other well behaved pups.

  • Peggy
    Apr 23, 2022
    Great stopping point

    Tru hotels seem like they were designed by college kids. Convenient, no frills but perfect for pet families.
    Please pick up after your pets, disappointing how many piles were in the small amount of grass they provided with bags and a can right there!

  • Paul
    Feb 18, 2022
    Great staff, very clean property

    Loved the cleanliness.

  • Angie
    Feb 14, 2022
    Great location, clean

    Traveling with our small dogs for 1st time and it went well. Hotel was clean and convenient location. Would definitely stay here again.

  • Edwin
    Feb 8, 2022
    Pets are welcome here

    Be careful to also call the hotel directly if you must change your arrival date. BringFido changed their internal records of the change of my arrival date, but they never advised the hotel. The hotel then treated me as a no-show on my original arrival date. The following day when I actually arrived, I learned that the hotel charged my credit card for the full cost of the room, and that I did not have a room reserved at my actual date of arrival. The hotel did find that they had a room available, and set me up. What I have learned from this experience is to call the hotel directly in advance when making changes to an arrival date. Do not assume that the reservation agent (BringFido) will follow through with that task. In my case, it is expected that the hotel may take 7 to 15 days to refund my account for the charges from my “no-show”. In all other respects, I found Tru Hotel to be a fully acceptable lodging when traveling with my pet. While very simple accommodations, it was clean, easy and convenient, particularly when you don’t change your date of arrival from the original reservation.

  • Kathy
    Feb 7, 2022
    Great hotel

    Started off with Danielle helping me at the front desk, she's great. Clean, new, and contemporary. Satisfying breakfast and quiet room. We will look for Tru locations wherever we go!

  • Jason
    Dec 15, 2021
    Tru by Hilton

    Was very friendly and clean, excited to see pups, very accommodating! Would definitely stay there again when passing through! Love the no charge for dogs 👍🏻

  • Gaylen
    Nov 21, 2021
    Great stay!

    First time in a Tru. Loved everything. Excellent coffee. Attractive and safe. Very nice staff.

  • Beth
    Nov 18, 2021
    Great Stay

    Stayed here on our way to Florida and it was great. Excellent staff. Quiet room. Nice breakfast on site and lots of restaurants nearby. Although not large, there were grassy areas for our fur baby. Even better, they didn’t charge a pet fee. We’ll definitely stay here again.

  • Shanah
    Oct 21, 2021
    Awesome stay, as always!

    We've stayed at a Tru hotel in Virginia before and loved the experience for ourselves and our puppy. So we sought them out again on our trip to Charlotte and were lucky enough to find one just north in Mooresville. The staff was exceptionally friendly, just as they were at the other Tru hotel. The hotel layout and rules were the same, which was nice and familiar. My only complaint with this one was that they didn't offer any gluten-free bread or bagel options at breakfast, like the one in Lynchburg did. When I asked the staff about that they informed me that not all Tru hotels are owned by Hilton, but can be franchised. This one happens to be owned by the same local company that also owns the Aloft hotel next to it and a couple of other hotels in the area. So, while they have to abide by most of the same rules, they have some flexibility in some areas, including the food. Therefore, my only request by franchised Tru hotels would be to please carry some gluten-free bread options for breakfast for those of us who need/want it. Otherwise, fantastic stay and we'll definitely be back again the next time we're in the area.

  • Christine on Feb. 7, 2023
  • Barbara on Apr. 16, 2022
  • Leo on Mar. 23, 2022
  • Suzanne on Mar. 19, 2022
  • Catty on Mar. 7, 2022
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Location

Traveler Photos

We dug up 6 pictures of dogs at Tru by Hilton Mooresville.

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Book with Confidence

  • This hotel’s pet policy has been confirmed by our editors and your reservations will be backed by our no-hassle .
  • Our Canine Concierge will make sure you’re assigned to a pet friendly room, so there won’t be any unpleasant surprises at check-in.
  • And you’re getting a great low rate too! We never charge a booking fee on top of the special negotiated nightly rate.
Tru by Hilton Mooresville