Notes from the host
Comfort on McCrae
Summary:
Welcome to Comfort on McCrae, the centrally located gem proudly hosted by Cosmo Homes.
Enjoy prime access to Bendigo's city centre right outside your doorstep. This historic Victorian townhouse has a quaint, cosy interior featuring two bedrooms and an outdoor space. After a long day out in the city, come home to this classic abode and enjoy your stay in comfort.
The Space:
Comfort on McCrae welcomes you with its stunning historic facade and offers a warm and inviting interior that makes you feel at home. The two queen bedrooms are equipped with high-quality linens, and a futon is available for extra guests. Each room features double-layered curtains that ensure a peaceful and private night's sleep.
The living room is spacious and comfortable, with a cable TV and a decorative fireplace. To ensure your comfort while lounging, an updated space heater is provided. Moving into the dining room, you'll find a table that can fit up to eight people, perfect for family dinners or game nights together. You'll enter the well-equipped kitchen through a classic arched entryway boasting stunning exposed brick and plenty of natural light. The kitchen has everything you need to prepare meals, including a stove, oven, and large refrigerator.
The bathroom has a large walk-in shower and a washer and dryer. Essential items, including towels, are provided for your convenience.
Afternoon drinks can be enjoyed in the outdoor seating area of the back patio. There is parking available for one car in the private driveway.
Guest Access:
You have private access by using a door code. The base price is for two people (1 room). Access will only be provided to rooms that are booked and paid for. If cleaners find that unpaid beds were used, an extra cleaning fee will be incurred. Please choose the number of guests when checking availability/pricing.
Access will only be provided to rooms that are booked and paid for eg.
1-2 guests - 1 room. 1x queen bed
3-4 guests - 2 rooms. 1x queen bed
5-6 guests - shared room - 1x futon (guest must provide linen)
The Neighborhood:
Located in the heart of Bendigo, this home is perfect for those exploring the city on foot.
If you step outside the door, you will find the quaint Percy and Percy cafe, located just one block away, which serves delicious breakfast and coffee. Other nearby attractions include Rosalind Park, Poppet Head Lookout, and the Bendigo RSL Museum, all of which can be found right down the street.
There are loads of cafes and shops lining the streets of the town. Drop by Hustle Coffee and then move to the next store, Book Now, to peruse their extensive collection of books. You can take a leisurely walk up and down View St and Pall Mall, as they are located at a convenient distance from this property. Alternatively, you can go down to Chancery Lane, where you will find excellent food options like El Gordo.
Start your evening with a drink at The Deck Bendigo, where you can enjoy the stunning panoramic views. Then, head to one of the great restaurants in the area, such as The Dispensary or Masons of Bendigo, for your dinner reservation. After a satisfying meal, you can either head home or continue your night out at the Ulumbarra Theatre for a show.
Getting Around:
Bus route 5 is available at the Baxter St & McCrae St stop right outside this property.
Just 300m up the street is the Mundy St & Pall Mall stop with access to multiple bus routes such as the 5, 51, 60, 61, and 70.
Bendigo Station, with access to the V line, is 1.7km away.
Other Things to Note:
Thanks for staying with Cosmo, we will do everything we can to make your stay one to remember. To help us do this, we must ask a few things from you too.
We have a legal responsibility to uphold for our clients, who own the property you are staying in. Please respect these conditions, otherwise we may be forced to take further action in line with the law, and our booking terms.
1) Prohibited Activity
- All Guests must comply with all house rules and any other instructions from Cosmo during their stay. Parties are - strictly prohibited during your stay. Events, functions or visitors can be permitted upon prior request on initial booking. Extra fees apply.
- Excessive noise is prohibited at all times and may result in termination of the Accommodation Agreement, eviction, extra charges or deduction of the Security Deposit.
- Guests are reminded that smoking is not permitted inside the property. Cigarette butts must be disposed of properly and not thrown on property grounds. Failure to do so will result in a deduction from the security deposit.
2) Residence
- Guests must notify Cosmo of any disputes or complaints from neighbours as soon as reasonably practicable.
- Guests are fully responsible for the safety and security of their guests/children at all times, as well as any disturbance caused to other residents in the neighbourhood. Guests must notify Cosmo of any disputes or complaints from neighbours as soon as possible.
- Guests must keep noise to a minimum as not to disturb the occupants of neighbouring properties – especially during night-time hours (e.g. 11 pm – 8 am), and upon arrival and departure.
- Any small gathering must comply with other rules set regarding Noise, the Neighbourhood and Visitor numbers.
3) Departure
- Your assistance in leaving the property clean and tidy with all cookware, cutlery and utensils washed and put away is much appreciated.
- Please note that we will charge additional cleaning fees should you choose to leave the property in an unclean or untidy manner. Do not leave any food or drinks in the refrigerator when vacating the property. Please clean up all kitchenware, place in dishwasher and start cycle when leaving.
- Tenants must place council garbage, recycling, general waste, and green waste bins for collection on relevant nights. (We will let you know).
- Please ensure that you secure and lock all windows and doors whenever you are not on the property. Any losses or damage caused by leaving the property unsecured may result in extra fees. Please ensure the all lights are off and keys are left in the lockbox when vacating the property.
4) Cancellations
- Please ensure cancellations are made within our cancellation period, otherwise guests will not be able to receive a full refund on their booking.
- Cosmo reserves the right to retain fees on cancellation and offer travel credit for any Cosmo properties at a later date if a cancellation is made after the cancellation period.
- Guests who redeem Cosmo travel credit are subject to future availability and price, Cosmo is not required to facilitate guests if it is not viable. Please note when rebooking in busier periods guests may be required to pay a difference in accommodation fare.
- Guests discretion is advised when booking at any of our listed properties in regards to COVID-19. If a guest is a close contact, tests positive or has reason to believe they are infectious due to symptoms or visiting an exposure site, they must notify us and cancel their booking. Our standard cancellation policy period still applies.
5) Damages, missing items or unexpected cleaning
- All breakage and damages must be reported to the agent - Failure to report them will likely result in a penalty deduction from the security deposit. No contents are to be removed from the property. Penalties apply if an item/s is taken and not returned.
- To avoid Damages and Breakages, no furniture or contents are to be moved from one room to another without prior agreement.
6) Pets
- Pets are allowed to stay with guests at our ‘pet friendly’ properties. You must enquire and be approved by a team member at Cosmo.
- Please note that there are fees included when bringing your pet with you to our properties. All guests must inform us prior to arrival that they wish to bring a pet. If not stated prior, this could result in termination of your booking.
- Any damages cause to the property by the pets will result in a deduction of your security deposit or an additional damage charge.
- Pets droppings are to be cleaned and disposed of prior to check-out.
- Pets must remain outside for the entire duration of your stay, unless requested and approved prior to arrival. If a pet is seen inside during your stay, please note your booking could be terminated or result in additional fees.
- Our pet fee is a flat rate of $100.
7) Cleaning
- If there is a cleaning issue upon arrival, please contact our Guest Support via the booking channel for immediate assistance.
- Photos will be required if you wish to claim reimbursement for any cleaning issues, without evidence,
compensation cannot be made.
- Guests are only permitted to use the beds included in their booking, any additional beds used will incur
additional fees due to added cleaning and linen. To avoid this, please ensure guests read through the terms of
booking and notify our support team if they wish to use an additional bed.
This policy is effective as of 1 January 2022
Interaction with Guests:
We respect the privacy of our guests and ensure a contactless check-in. However, if you have any trouble with your check-in or any other issues/inquiries during your stay, our Guest Support team is around to help.
Guest Support hours are available via message from:
9am - 9pm Monday to Friday
10am - 5pm Saturday and Sunday
In the case of an emergency you may call our Guest Support line or visit our website for more information.
Calling this line after hours could result in additional charges.