Notes from the host
Mountain River Retreat-River Frontage
Mountain River Retreat is an upscale, cabin with water front access to the Cacapon River & offers amazing WV mountain views! Inside you'll find 3 bdrms, 2 full baths, & an open-concept living space with spectacular views from every room. Out on the large deck you'll find a grill, fire-pit, & lots of seating to enjoy time together & beautiful sunrises & sunsets. This property also features a community park area with access to the river, picnic tables & grills. A must stay, getaway!
*As part of our effort to help you relax and enjoy your stay, accidental damage protection is part of your booking. The cost of this protection has been included in your fees and covers you for accidental damages during your stay.
*For Airbnb bookings this fee will reflect within the nightly rent as there isn't a category line for the protection fee.
* Due to food and safety concerns, we do not provide amenities related to food including salt, pepper, sugar, and spices.
*THIS IS A SELF-CATERING PROPERTY. We only provide welcome amenities FIRST USE ONLY. You may provide your own supplies for the rest of your stay.
WELCOME SUPPLIES:
•1 Dish Sponge
•1 Paper Towel Roll
•1 Small Dish detergent
•4-6 Extra Trash Bags
•1 Small Bar Soap Per Bath
•1 Toilet Paper Roll Per Bath
•2-3 Dishwasher pods
•Laundry Detergent
•For Your Convenience, please stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay. (Food Lion), (Dollar General).
Additional Services (requires extra payment):
* Firewood Bundle ($85)
* Pet Fee ($50 - 1 pet, $65 -2 pets)
* Pack-n-Play ($20)
* High Chair ($20)
– HOUSEKEEPING:
There is no daily housekeeping service provided in the rental rate. Before check-in, the unit will be thoroughly cleaned and inspected by our check-in supervisor to ensure all cleaning and sanitizing protocols were applied. Clean sheets and towels will be available in the unit. We provide 1 bath towel and wash cloth per guest, 1 bed sheet and comforter per bed. There is a washer and dryer on-site.
Please be aware there is no street parking. This is a matter of public safety and Fire Code. Please Park in your driveway or at the extra parking spaces by the rec area of the community. Vehicles parked in the roadways may be towed and will be at the owner’s expense.
*ADDITIONAL CHARGES: (please read the rental agreement in full to see all details)
- $90 - each clogged toilet.
- $500 - smoking inside and/or smoking debris left outside for cleanup.
- $100 - each moved furniture.
- $350 - frozen/locked HVAC unit (caused when the thermostat is lower than
68°F in the summer months and higher than 75°F).
-$200 - Trash issues.
-$250 - Hot Tub issues caused by guests
- If necessary, additional cleaning/trash issues will be charged.
•TO AVOID ANY ADDITIONAL CHARGES, WE ASK THAT OUR HOME BE LEFT IN SAME CONDITION AS WHEN YOU ARRIVED.
Other things to note.
FAQ:
- When is trash picked up?
Trash Collection happens on Tuesdays after 6:00am.
*Trash policy- Guest(s) will bag and properly dispose of all their trash including recycling items.
All trash/recycling items must be bagged in appropriate (13-gallon bags or larger) trash bags and placed in proper outdoor locations prior to departure. The local trash company will not haul away loose left items, small bags, pet bags, or grocery bags.
Failure to properly bag (kitchen size bags or larger only) and/or remove all garbage/recyclables from the cabin will result in additional charges not less than $200.00 for bagging and additional haul off.
The trash bin is located at the end of the driveway. Trash bin must have lid shut and secured after each use to ensure animal damage/destruction doesn’t occur.
- Can I send mail to the property?
USPS does not provide service in the community. UPS and FedEx may be able to deliver to your home (be sure to provide accurate address information). Note, Mountainside Getaways is not responsible for lost or undelivered packages.
- What are the community quiet hours? Are there any additional fees to use the amenities?
Quiet Hours are 11:00pm-8:00am. Community amenities are included in your stay. Please note that the community hot tub and pool are seasonal and only open Memorial Day-Labor Day. In the event of weather or maintenance needs, please note there will be no refunds given due for the community amenities since they are free for guests.
- When will I receive my check in instructions? What is the check in process?
A confirmation email will be sent 1-5 days prior to arrival. A door code/lockbox code will be included along with detailed driving directions as GPS isn’t always reliable in our area. *Please note if the rental agreement and arrival information form are not submitted to our company, we will be unable to send the check in instructions until both forms are completed and returned to our company.
- How many cars can I park?
You can park up to 5 cars on the driveway and additional cars at the community rec-area.
Mountainside Getaways Property Management
Office hours are Monday 9am-3pm Tuesday-Friday, 9am-5pm
After hours emergency information will be provided in the arrival information packet
This cabin is river front with a cleared and maintained path to the river.
The community also offers a full rec area with charcoal grills, easy access to a nice maintained river access point for fishing, swimming, tubing, canoeing, and more!
Mountainside Getaways rental agreement will be emailed directly to you. Once submitted back you will receive your arrival instructions. GPS isn't reliable - please note the instructions emailed to you.
*GPS IS NOT RELIABLE- Driving directions will be included in your check-in information. Please take note of these directions to ensure you have a smooth arrival.
Stairs are required to access this property
Main level offers an open concept living space with amazing mountain views and easy access to the deck with a firepit, lots of seating, and a propane grill.
The lower level features 3 well appointed bedrooms and a full bathroom and laundry area.
Vehicle is recommended
Hosted by Mountainside Getaways