Extended Stay America Suites Amarillo West

• Pet Friendly
• Free WiFi
• Family Rooms
• Air Conditioning
• Heating
• Free Parking
• Wheelchair Accessible
• Laundry Room
• Elevator
• Non-Smoking Property

• Shanya
  Oct 7, 2022
  Okay but could be better

  Service was quick. A decent size room but the carpets needed to be clean, with a lightly damp spot between the two beds. The rolling chair for sitting also had stuff stuck to the back. There was also a plastic bag over the fire alarm, which is illegal.

• Cheryl
  Oct 5, 2022
  Horrible staff

  We showed up at our hotel after driving about 5 hours and they had given away our room, which is guaranteed, so he tells me they only have Queen beds instead of doubles, which is fine. So we go to the room and there's one bed. I go back down there and said we need 2 beds and he says he said he can't do anything about it and I said well you need to do something; you're gonna give me a free room or give me a cot or something and he said he couldn't do that.

  One thing led to another and I was trying to be nice and then finally I said this was a bunch of BS because the room was saved for 2 months and they shouldn't have let somebody extend it if the room was booked. So basically he ends up telling me no to everything; this guy was stuffing his face with a sandwich and looked stoned. Then he tells me he wasn't going to listen to me cuss at him and I said I hadn't even begun to cuss. Then he looks at my keys in my hand and tells me to step back from the desk because he was afraid I was going to hurt him with my keys.

  I said oh my God they're my keys. So then he asks me if I think I'm always right because I'm the customer and I said yes, I booked this thing 2 months ago and your hotel is incorrect for giving away my room. So one thing led to another and he told me to F off and then he kept calling me an effing B. I'm getting a refund the hotel and they're reporting him. He would not give me the refund for the dog fee which was about $29. Then he starts threatening to call the police and I'm yelling at him to call them. He said he wasn't listening to me anymore and he was gonna go see if there was something else to eat. I'm hoping they fire him.

• Brandie
  Jul 22, 2020
  Good For One Night

  Stayed for one night with our beagle, location close to everything. Room was pretty clean (a little outdated) and spacious for our dog, also little grassy spot out the exit staircase that was perfect for her. The bed was not that comfortable, my husband could feel a spring in his back all night. It was a good stay for one night, but I would look for another place!

• Ronald
  Aug 26, 2019
  No carpet! No odor!

  What a great idea. Simulated wood floors in pet friendly rooms. Very nice, large, well equipped rooms.

• Frank
  Mar 31, 2019
  Decent Room For Decent Price

  We Travel for a living and though this is far from the nicest room we’ve stayed at, the rooms were clean and comfortable

• Yuri on May. 16, 2022
• Stefanie on Oct. 16, 2021

We dug up 2 pictures of dogs at Extended Stay America Suites Amarillo West.

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Safe Stay: Extended Stay America Suites Amarillo West has enhanced cleaning and safety measures in place. Hand sanitizer is provided to guests, and rooms are disinfected between each stay. Social distancing measures are in place, as well as physical barriers between staff and guests. Cashless payment is available. Hotel staff are required to wear masks.