Candlewood Suites Chesapeake an IHG Hotel
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{{/bringfidoRate}}{{#bringfidoRate}} Book on BringFido to get a low rate on a pet friendly room. There is no booking fee and reservations are always backed by our . {{/bringfidoRate}} {{^bringfidoRate}} Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking! {{/bringfidoRate}}
After your stay, please submit a review!
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Description
Amenities
- Pet Friendly
- Gym / Fitness Center
- Internet Available
- Business Center
- Meeting Rooms
- Air Conditioning
- Free Parking
- RV / Trailer Parking
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Non-Smoking Property
- Outdoor Grills
Reviews
- LonMay 13, 2022DO NOT STAY HERE!
Would give zero bones if I could!!!! I reserved a first floor room at this hotel on line, weeks ahead of time, as I was traveling with my GSD. When I got to the hotel, I discovered the entire place was under construction. There was NEVER a notice about this when I reserved the room! I had no choice but to stay here, as it was the closest hotel to my dad, who has terminal cancer, and this hotel accepted large dogs. I could not even hear the desk clerk at check-in because of a blaring tile saw! Dust, loud talking and confusion were the order of the 3 days I was here. They said they could only give me a room on the second floor! When I said I had my dog and needed a first floor, they told me first floor was full!
Really it was because they were working on the floors up and down the hallway and you could not access the rooms. I had to dodge construction workers in the elevator, stairwells, hallways, etc. the entire time. Garbage, trash and room furniture lined the hallways. Each night the workers PILED their room trash at the end of the hallways (yes, they live here). Fire doors were being propped open routinely. One day we got a memo from the manager telling us to ignore the fire alarm if it went off that day!!!! They closed off the front entrance for a day and a half and told us we were to use the side entrances (which they kept propped open all hours of the day and night).
The last straw was when my dog and I had to use a side entrance and we went bounding up the steps and to my horror, I discovered that they had ripped up the carpet and there were exposed tack strips on each step! I had my sun glasses on and did not notice the tack strips until we reached the first landing. Luckily only went that far. I could tell my dog had felt them and was uncomfortable slowly coming down from the landing. I headed straight to the front desk and complained. I took my GSD to our room, checked his feet and headed straight down to complain to the manager.
Sparing you from the sordid details of the conversation/yell fest. - yes, she yelled at me, I lost it when she told me I should have gotten a room on the first floor because I had a dog! She said someone had taken a sign and tape down that said the stairwell I had used was closed!! Fire violation #207! She would not listen to a thing I said until I FINALLY yelled back at her and told her of the numerous safety and fire code violations at the hotel, let alone my hurt dog; she then asked me to leave the hotel (had two more nights here). I truly believe this woman is either incredibly dense, bipolar or both! She certainly needs to be fired.
There were also many, many migrant workers living at the hotel; my dog and I were outside the hotel and saw them leave for work each day. If I left for the day and came back at night, I had a very difficult time finding a parking place. One lady I spoke to on the elevator said she had been living here 45 days!
Their families are also living at the hotel. I contacted the cooperate office and filed a very detailed complaint - will see where that goes. I will NEVER stay here again, even if I have to sleep in my car! I would advise you to avoid this place at all costs. The management does not have the safety or comfort of their paying guests and canines at heart. - ShelleyMay 1, 2022Friendly staff and clean rooms
Easy and quick check in. Suitable grass areas for dogs to walk. Desk clerk remembered my name when checking out 3 days later. Clean rooms. I would stay here again.
John on Feb. 5, 2022
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