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Candlewood Suites Richmond West End Short Pump

Candlewood Suites Richmond West End Short Pump welcomes two pets up to 60 lbs for an additional fee of $35 per pet for stays of up to six nights, and $50 per pet for stays of seven nights or more. Larger pets may be permitted with prior hotel approval. Both dogs and cats are allowed. Well-behaved pets may be left unattended in rooms, but a cell phone number must be left at the front desk. Housekeeping will enter rooms with crated pets. There is a grassy area with a waste station for pet relief at the back of the property.
Or, browse all pet friendly hotels in Glen Allen if you’re still looking.

Room Types
Please Select a Room

    • 1 queen bed
    • Up to 2 people
    • 1 queen bed
    • Up to 2 people
    • 1 queen bed
    • Up to 2 people
    • 1 queen bed
    • Up to 2 people
    • 1 queen bed, 1 sofa bed
    • Up to 4 people
    • 1 queen bed
    • Up to 2 people
    • 1 queen bed
    • Up to 2 people
OUR GUARANTEE: Book a room now! Our canine concierge will make sure you’re assigned a pet-friendly room, so there aren’t any surprises at check-in.


Come and experience our new "Comforts of Home" Bedding Collection. Conveniently located at the intersection of I 64, 295, and West Broad Street, the Candlewood Suites Hotel Richmond West is just miles from Innsbrook Corporate Center, downtown Richmond and the new Short Pump Town Center. At the Candlewood Suites Hotel we put the amenities where they really count, in your room. Come stay with us on business or to enjoy the many fun and historic activities Richmond has to offer such as Richmond International Raceway, Kings Dominion, the Museum of the Confederacy, Canal Walk and many others. Our award winning staff is and will be dedicated to provide you with the perfect, home like atmosphere you deserve while on the road. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty.

Health & Safety

Safe Stay: Candlewood Suites Richmond West End Short Pump has enhanced cleaning and safety measures in place, and follows the Clean Promise (IHG) cleanliness and sanitization policy. Masks and hand sanitizer are provided to guests, and rooms are disinfected between each stay. Social distancing measures are in place, as well as physical barriers between staff and guests. Contactless check-in and check-out are available. Hotel staff are required to wear masks.


  • Television
  • Pet Friendly
  • Fitness Center
  • Internet Available
  • Free WiFi
  • Business Center
  • Kitchen / Kitchenette
  • Air Conditioning
  • Parking Available
  • Free Parking
  • Wheelchair Accessible
  • Laundry Room
  • Dry Cleaning
  • Outdoor Grills
  • Picnic Tables


BringFido Guest Rating
TripAdvisor Traveler Rating

Candlewood Suites Richmond West End Short Pump has received a rating of 4.7 out of 5 bones by 3 canine critics on BringFido and 4.5 out of 5 by 198 guests on TripAdvisor.

  • Renata
    Jul. 19, 2021
    Great location, large room

    It was clean with lots of amenities. Deducted one star because the room stank of strong disinfectant.

  • Sharon c
    Aug. 2, 2020
    Great room & location!

    This hotel was in a perfect area relative to our trip to Richmond, and convenient to tons of shopping/ food. The room was an extended stay room and very nice w/ even a full size fridge. The room was clean & addressing the elephant in the room.. yes, the hotel was making efforts to keep guests safe relative to covid19. The guests we encountered, only about 50% making effort but you learn to deal 🙄😷.
    The staff was great & very helpful. We did use the gym which was stocked w/ sanitizing supplies, & the washers/ dryers were right next to it. Except for one adjacent neighbor, the door slammer, it was peaceful. (There's always one in the bunch lol)
    But the most important thing was of course the pet friendly status! There was NO evidence of previous pet guests either in the room or throughout the halls we used. Awesome.
    Thank you Candlewood!
    And Sailor gave it 5 meows🐾🐾🐾🐾🐾

  • Rick
    More than a year ago
    great hotel

    Great hotel and wonderful staff

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Book with Confidence

  • This hotel’s pet policy has been confirmed by our editors and your reservations will be backed by our no-hassle .
  • Our Canine Concierge will make sure you’re assigned to a pet friendly room, so there won’t be any unpleasant surprises at check-in.
  • And you’re getting a great low rate too! We never charge a booking fee on top of the special negotiated nightly rate.
Candlewood Suites Richmond West End Short Pump