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PetsHotel Ontario

PetSmart's PetsHotel is a revolutionary alternative in day and overnight care for cats and dogs. PetsHotel provides superior care and personalized attention for all pet guests so pet parents have peace of mind that their pet is safe and happy while they're away. All caregivers are hand-picked for their love of pets, and someone is always there with your pet 24 hours a day, 7 days a week. Visit Website

Or call 909-484-5502 for more information.


BringFido Guest Rating

PetsHotel Ontario has received a rating of 3.0 out of 5 bones by 2 canine critics on BringFido.

  • Anne
    Jan. 16, 2019
    Best place ever to board your dog❤️

    Omg my five month old puppy Lucas had a perfect first time experience away from home. The employees at this petsmart are so accommodating to your dogs needs. They are kind and treat each dog 🐕 special. I also boarded my blind dog there and they were amazing with him and his special needs. They are also there 24-7 ! I will only trust my dog to this PetSmart.❤️❤️

  • Virda Hockenhull
    More than a year ago
    Pet Hotel, Ontario, CA

    Was not allowed to see where my 3 dogs would be sleeping, saw dogs that appeared ill, was held against my will when I used one form instead of three for my three dogs, caused me to miss my flight to Sacramento, CA to assist in my Mother's funeral casket flowers, when I picked up my dogs, they were sick with kennel cough.


    Staff was rude and unprofessional/untrained, did not secure one my dogs after they took of his leash, he ran away and staff did not attempt to retrieve him...NEVER AGAIN, NEVER WILL I RECOMMEND THIS PLACE!!!!!

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PetsHotel Ontario