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PetsHotel Ontario

PetSmart's PetsHotel is a revolutionary alternative in day and overnight care for cats and dogs. PetsHotel provides superior care and personalized attention for all pet guests so pet parents have peace of mind that their pet is safe and happy while they're away. All caregivers are hand-picked for their love of pets, and someone is always there with your pet 24 hours a day, 7 days a week. Visit Website

Or call (909) 484-5502 for more information.


BringFido Guest Rating

PetsHotel Ontario has received a rating of 3.0 out of 5 bones by 2 canine critics on BringFido.

  • Chris
    Jul 29, 2022
    Horrible place to board a timid dog

    My 2 year old Alaskan Klee Kai, Nymeria was boarded here for 7 days. As I was waiting for her to come out from the back room, I noticed the workers spray her with something in the back room. They claim it was cologne, but she didn’t smell good. Once I got her, she began trying to pull me out of the store. She hasn’t pulled me since she was leash trained. Throughout the day she has been very lethargic. Later in the evening, she began heaving and seemed to be in distress. Her tongue began turning grayish blue. I asked to be transferred to the Banfield for care and they said they are closed.

  • Anne
    Jan 16, 2019
    Best place ever to board your dog❤️

    Omg my five month old puppy Lucas had a perfect first time experience away from home. The employees at this petsmart are so accommodating to your dogs needs. They are kind and treat each dog 🐕 special. I also boarded my blind dog there and they were amazing with him and his special needs. They are also there 24-7 ! I will only trust my dog to this PetSmart.❤️❤️

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PetsHotel Ontario