Rox's Ruff Cuts
- MarilynDec. 21, 2017Great experience!
My dog has long thick fur, and always comes home with a beautifully done cut. Additionally, she gets to run free with the other dogs and socialize while she is there. She always looks happy and relaxed when I pick her up. I've taken 2 other dogs there as well, with one crated upon request, no problem. Staff are always kind, gentle, and positive to talk to.
- MichaelMore than a year agoRevised review
I felt terrible when I wrote the first review and although accurate, feel it was too strong. Im revising it here.
Took my dog in at 7:30am for a shave down. 5 hours later, still not done. The owner believes that dogs with owners who want them back soon are entitled to have a quicker job done. Told me that my dog needed to get used to being there. He actually looked very submissive and tired when I got him back and I felt terrible for him. I'm willing to give this place the benefit of the doubt as far as good intentions, but personally I'll go other places first.
- MichaelMore than a year agoHorrible
Worst experience ever had. Took my Corgi in for a shave down at 7:30am. He was the first dog in. After not hearing from them for 5 hours I called at 1pm, to be told they had other dogs that needed to get out first and that he was just getting on the table and would be ready at 2:30. Huh? We were first in. They then called 20 minutes later to say he's done. They must have buzzed him fast, because there are red marks on him. My poor Reggie came home looking like he had been brutalized. Never seen such a submissive look in his eyes and he just laid on the back seat with his eyes closed,even though there was a freshly cooked meat bone there. I'm sick about this.
Maybe some of there friends have good things to say. But if you love your dog, don't to be treated like your second class and probably have your best friend brutalized go Anywhere else.