PetSmart Grooming
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Reviews
- JaneMore than a year agoSee Photo Above
I dropped my 4yo Maltese Dog to get groomed at PetSmart Store #1487 at 2:30pm for a 3:00pm appointment. At 4:23 I received a call from Manager, Madeline saying there had been an incident. The groomer clipped him on his back and they had taken him to Banfield Hospital #1487 right next door. She said they put glue on the injury because it was a superficial laceration. When I got there she changed the story and said that they put 3 staples in to keep the wound closed. And they injury was not on his back but on his stifle or knee. Why would staples be required if it was just superficial? After seeing the mutilation I called the police to have a report made. The vet at Banfield who treated him did not speak to me at all as she went home for the day. She did not prescribe any medication for pain or antibiotics.
- JaneMore than a year agoMutilation or Grooming
I dropped my 4yo Maltese Dog to get groomed at PetSmart Store #1487 at 2:30pm for a 3:00pm appointment. At 4:23 I received a call from Manager, saying there had been an incident. The groomer clipped him on his back and they had taken him to Banfield Hospital #1487 right next door. She said they put glue on the injury because it was a superficial laceration. When I got there she changed the story and said that they put 3 staples in to keep the wound closed. And they injury was not on his back but on his stifle or knee. Why would staples be required if it was just superficial? After seeing the mutilation I called the police to have a report made. The vet at Banfield who treated him did not speak to me at all as she went home for the day. She did not prescribe any medication for pain or antibiotics. I would submit photos if I could on this site. Beware of Petsmart Grooming in general as I've read much more horror stories.
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