I dropped my 4yo Maltese Dog to get groomed at PetSmart Store #1487 at 2:30pm for a 3:00pm appointment. At 4:23 I received a call from Manager, Madeline saying there had been an incident. The groomer clipped him on his back and they had taken him to Banfield Hospital #1487 right next door. She said they put glue on the injury because it was a superficial laceration. When I got there she changed the story and said that they put 3 staples in to keep the wound closed. And they injury was not on his back but on his stifle or knee. Why would staples be required if it was just superficial? After seeing the mutilation I called the police to have a report made. The vet at Banfield who treated him did not speak to me at all as she went home for the day. She did not prescribe any medication for pain or antibiotics.
PetSmart Grooming
PetSmart Grooming
PetSmart Grooming
PetSmart Grooming
I dropped my 4yo Maltese Dog to get groomed at PetSmart Store #1487 at 2:30pm for a 3:00pm appointment. At 4:23 I received a call from Manager, Madeline saying there had been an incident. The groomer clipped him on his back and they had taken him to Banfield Hospital #1487 right next door. She said they put glue on the injury because it was a superficial laceration. When I got there she changed the story and said that they put 3 staples in to keep the wound closed. And they injury was not on his back but on his stifle or knee. Why would staples be required if it was just superficial? After seeing the mutilation I called the police to have a report made. The vet at Banfield who treated him did not speak to me at all as she went home for the day. She did not prescribe any medication for pain or antibiotics.
PetSmart Grooming

PetSmart Grooming

400 Mill Creek Dr, Secaucus, NJ, US, 07094
Monday-Saturday 9am-9pm; Sunday 10am-6pm

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Or call 201-583-0861 for more information.

Description

Every dog and cat, regardless of size, breed, age or coat type, needs to be groomed on a regular basis. The caring professionals at PetSmart Grooming Salons are available seven days a week and provide an array of services to ensure your pet is happy, healthy and looks great. Visit your local PetSmart Grooming Salon for more information on rates and to schedule an appointment.

Reviews

BringFido Traveler Rating

PetSmart Grooming has received a rating of 1.0 out of 5 bones by 2 dog owners on BringFido.

  • More than one year ago.
    See Photo Above

    I dropped my 4yo Maltese Dog to get groomed at PetSmart Store #1487 at 2:30pm for a 3:00pm appointment. At 4:23 I received a call from Manager, Madeline saying there had been an incident. The groomer clipped him on his back and they had taken him to Banfield Hospital #1487 right next door. She said they put glue on the injury because it was a superficial laceration. When I got there she changed the story and said that they put 3 staples in to keep the wound closed. And they injury was not on his back but on his stifle or knee. Why would staples be required if it was just superficial? After seeing the mutilation I called the police to have a report made. The vet at Banfield who treated him did not speak to me at all as she went home for the day. She did not prescribe any medication for pain or antibiotics.

  • More than one year ago.
    Mutilation or Grooming

    I dropped my 4yo Maltese Dog to get groomed at PetSmart Store #1487 at 2:30pm for a 3:00pm appointment. At 4:23 I received a call from Manager, saying there had been an incident. The groomer clipped him on his back and they had taken him to Banfield Hospital #1487 right next door. She said they put glue on the injury because it was a superficial laceration. When I got there she changed the story and said that they put 3 staples in to keep the wound closed. And they injury was not on his back but on his stifle or knee. Why would staples be required if it was just superficial? After seeing the mutilation I called the police to have a report made. The vet at Banfield who treated him did not speak to me at all as she went home for the day. She did not prescribe any medication for pain or antibiotics. I would submit photos if I could on this site. Beware of Petsmart Grooming in general as I've read much more horror stories.

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