Or call 919-544-9902 for more information.
- DionneMay. 14, 2021WOST GROOMING STAFF & MANAGEMENT
The PetSmart groomers at Brier Creek in Raleigh, NC are the worst! My 4yr old Standard Poodle was traumatized there back in Jan 2021. They are unqualified to groom any animal with fur. They cut All of her hair off which left clipper burn marks on her. The worst part is that they cut her nail so short that they had to rush her to the Vet next door to stop the bleeding. Neither the Groomer nor the Vet bothered to call me. The only reason I found out is because I called to find out why the appointment was taking so long. When I got there they had the audacity to lie by stating that she broke her nail in the cage. When I complained, they called the police on me and my family. Four Raleigh officers showed up for nothing, so I quickly dismissed them. The store manager never called me and it took 2 weeks for corporate to call me back. Upon further research I found out that others have complained about the groomers cutting their dogs to short as well. STAY AWAY from this location; they have the worst management and corporate is no better! Oh, by the way they never bathed her even though the had her for 3hrs. They never got paid $108 they tried to bill me!