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The Barkley Pet Hotel & Day Spa

The Barkley Pet Hotel & Day Spa in Chagrin Falls is a pet care destination for dogs and cats, combining long-term care principles with homelike amenities and recreational activity. Their state-of-the-art facility features a clean, secure and fun-filled environment, which meets and exceeds all industry standards for boarding, grooming, day camp and training. Their trained animal care professionals provide the utmost in comfort, safety and happiness for each guest – 24-hours a day, 365 days a year. Visit Website

Or call (440) 248-2275 or email frontdesk@barkleycleveland.com for more information.

Reviews

BringFido Guest Rating

The Barkley Pet Hotel & Day Spa has received a rating of 1.0 out of 5 bones by 1 canine critic on BringFido.

  • Judy
    Apr. 17, 2022
    Stay away

    I took my dog in for a trial day care session on Saturday the 16th 2022. I dropped her off at 9:00 am as instructed.
    I went onto the website around 10am to see how she was doing. The only dogs that were at daycare were the smaller breeds.
    I immediately called to ask where my dog was. I was told she was in a suite because they didn't have staff, and they hoped that she would be out of the suite by noonish for daycare.
    I was not informed of this situation, and I would have picked my dog up immediately. I do not board my dog because she has boarding anxiety.
    Do the other customers know of this policy they have if there isn't enough staff their dogs would go into a suite , and wait for hours until the staff show up? . If not, they have the right to know that their dogs will be locked up until staff arrives. The customers are paying for a service their dogs are not getting, and it is not fair to the dogs.
    I am absolutely furious about this non transparent situation, and will be contacting the corporate office.

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The Barkley Pet Hotel & Day Spa