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Coral Breeze Animal Hospital

Coral Breeze Animal Hospital in Boynton Beach offers all the core veterinary services your pet needs to stay healthy, from wellness exams and vaccinations to dental care, internal medicine, and surgery. They also have a pet hotel on site with overnight and medical boarding for cats and dogs, and bathing services. Visit Website

Or call (561) 738-9400 for more information.

Reviews

BringFido Guest Rating

Coral Breeze Animal Hospital has received a rating of 1.0 out of 5 bones by 2 canine critics on BringFido.

  • Nancy
    Apr 30, 2022
    Careless Staff

    I scheduled my pet for a non-anesthetic dental and as a prerequisite I had to schedule and pay for a doctor’s visit even though he had just had a physical at a different doctor. Not a big deal, on the day of his procedure I noticed another pet was having a non-anesthetic procedure in a room with no water and the technician was sitting on the floor with the pet. I asked and was told the regular room was being remodeled so I scheduled him for the following month as I didn’t feel this should be done without water.
    On 26 April I called to confirm drop off time and was told between 8 and 830 so I was there at 8am. The receptionist who is also responsible for check-in was not in yet but the lab technician assisted with check-in. I signed the paperwork and left my pet. When I got home, I called to make sure the receptionist knew I had dropped off my pet. She confirmed she had seen him in the back so I asked for his number on the list. She said he was second and would be done by 1130. By 2pm I called because I had not yet heard from receptionist. I was told he did not have the procedure done because she failed to provide my pet’s documents to the dental technician so they didn’t know he was there for a dental.
    I left to pick him up and while there I asked to speak to the manager. I explained to her the mix-up and told her I was very upset that he had been caged for a day for no reason. Her response was he had fun and was well taken care of. Her lack of empathy gave the impression that it was no big deal and she offered to schedule him at a later date. I asked to see the paper work and she couldn’t find it. I told her it didn’t appear they knew why he was there. She told me they had done his nails and expressed his glands which I did not order. She asked me to pay and I said I would not pay so she threatened to report me to the debt collector in front of another customer. My pet was not there for the services they rendered; he was there for a dental cleaning. I was irate so she also threatened to call the cops and walked me to the door. There was another customer who seemed confused about what was taking place so I explained to her what had happened because again, she looked confused.
    The first issue I had with them was over a year ago when I called for results and was given the results for another pet. When I reviewed his records, the data was incorrect so I decided I would no longer take him there as they didn’t appear to keep accurate records. After a year and due to the proximity of this location I decided to try them again for his dental. Big mistake.
    I decided to check-out the reviews and noticed several other bad reviews. This is by far the most careless and unprofessional staff I have encountered. I would not recommend this vet due to the staff. The Vet that did the physical in preparation for the dental was nice.

  • Ashley
    Feb 18, 2022
    Go somewhere else

    I took my dog here when Dr Carmona still worked there and loved it. Recently I took him to have some issues checked, vaccines updated, an estimate provided for dental cleaning, and an estimate for an eyelid mass removal. They upsold me on services I didn’t request but I trusted them and paid up. Total Jekyll and Hyde! I spent $400 in exam visits and tests. Despite calling them three times AND sending an email, we are 8 days later with no estimate for dental cleaning, no estimate for mass removal, and no results for any of the tests they upsold me on that were supposed to be back in 2 business days. When I expressed my frustration they simply said they were busy-no apology or resolution. If you are too busy to perform the services you billed me for then why did you sell them to begin with??? It appears this business was bought out by a national chain who is more focused on profit than pets.I highly suggest you find another vet.

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Coral Breeze Animal Hospital