PetSmart La Quinta79375 Hwy 111, La Quinta, CA, US, 92253
Or call 760-771-4058 for more information.
PetSmart is the #1 retailer of pet food and supplies in the United States, with more than 1000 stores across the country. In addition to pet food and supplies, you'll also find a Banfield Veterinary Clinic, PetsHotel/Doggie Daycare, grooming, training, and animal adoptions at this location.
More than one year ago.
Injury to beloved pet
I have used a PetSmart groomer for years without incident until 3/25/11. My Aikita Mix 11yrs old , I tolld the groomer to be gentle with her and not have her on a table or standing too long since she has rear hip dysplasia. She assured me that would take extra good care of Nanook. I walked her in fine and turned her over to the groomer. I am sure its on security disc. Three hours later when my partner went to pick her up her left front elbow and foot was traumatized. Took her to vet neck a.m. Bill was 517.00 Petsmart said to send them invoive. They repaid me. But the dog is going to need medication for the rest of her life however long that will be and PetSmart Corporate offered me $700. as a good faith offer. That won't cover but 2 1/2 months off meds. If you look up PetSmart Complaints Grooming injuries they show many injuries at their other stores. I find it terrible that a company that is suppose to have your pets' best interest at heart is really only interested in the bottom line and a shiny PR imagine. I will peruse this further and advise people not to take their pets there for grooming.