The Dog House Boarding and Daycare
- DianneJan. 25, 2019Simply the BEST Daycare and Boarding facility in our Lutz/Odessa area
My dog, Teddy , has been part of The Dog House family for 4 years now and is always ecstatic to be there. The Owner, Jamie and her staff are simply the most professional and attentive that I have had the pleasure to meet. The facility is open and very large, offering many unique features to enhance every dogs visit. Big (BIG!) dogs and little dogs each have their own play/stay space, allowing for sun, shade, water features, lots of grass to play/run in as well as dirt to dig in!! Just the perfect place for your dog to feel safe and at home.
The Dog House provides safe and fun exercise daily, while reducing bad behaviors at home. Jamie and her professional staff encourage good social skills for dogs in their care and boarding while providing lots of stimulation and fun activities during their stay.
Simply, the BEST.
- JamieMore than a year agoWrong
For the review Above This. I'm sorry that you weren't informed a hundred percent although it is all over our websites and everywhere else that this is a high energy facility and is not recommended for dogs with injuries or previous injuries. I did however end up taking your dogs which you did not mention then 20 minutes later you came back and said you didn't feel comfortable leaving them. Funny how I did take your dogs for 2 weeks
- JenniferMore than a year agoRude, rude, rude
I called to make a reservation for my two dogs. I spoke to a gentleman on the phone and he took down my information. I also informed him that one of my dogs had a torn tendon in the knee from a long time ago and wanted them to keep an extra eye on him while playing. I asked if it would be a problem and he said not at all. On the day I came to drop off the dogs, the lady that I talked to said I did not have a reservation. When I told her I did, she let out a frustrated sigh. Another sigh followed when I told her it was the first visit for one of my dogs. I started to tell her about pick up time and arrange for baths and when I told her about the injury to my dog's knee she let out another large sigh and rolled her eyes. At this point I was very upset, and I asked her if she just wanted us to leave because it was very apparent that my dogs were too much for her to handle. She said it's just that she, "Doesn't like dogs with injuries at her facility." She asked who I spoke to on the phone and I told her it was a man, but I didn't catch his name. She said she knew exactly who it was because they only have one guy that works there, and she said he would be "reprimanded." In the end I took my dogs back home and will never use this place again. I wish there was better communication between staff members because this all could have been avoided if her employees were well informed. Fine, I understand if you want to run a business that doesn't accept injured dogs (not everyone has the time and patience to properly care for dogs), but save potential customers some time by making it known on your website and make sure that if your employees answer the phone they are able to provide proper information.
- MelissaMore than a year agoSafe Loving Dog Care
My dog is more sociable thanks to the very attentive staff at the Dog House. They make sure everyone is playing nicely, pair dogs with playmates of similar size and temperment, and even have a time out area for dogs that need it! She leaps out of the car when we arrive and sleeps all night when she gets home. Dog House is her #1 fav spot!
- Jason M.More than a year agoReview
Great place! My dog Charlie never seemed happier when i picked him up. He is even more sociacalable with other dogs now!