Sadie napping on our 14,000 artificial turf play yard

Description

PupTown, LLC offers playcare, boarding and grooming for those furry members of the family. Their playcare features several areas where dogs can hang out with dogs of similar play styles. Their temperature-controlled playrooms are large and have paw and joint friendly floors with lots of room to romp and play. When it is time to go outside, there is the big fenced in backyard to really run around in. The artificial turf means no muddy paws on rainy days. When the weather is hot, out come the kiddie pools for splashing in and the umbrellas to enjoy some time relaxing in the shade. PupTown offers feeding times to match the schedule of home and since dogs bring their own food, less chance of tummy upset. Clean, fresh, filtered water is always available. In the evening, dogs can stretch out in the cage-free sleeping areas, enjoying their choice of comfy beds and listening to soft music while drifting off to sleep knowing they are under the watchful care of the overnight staff.

Reviews

BringFido Traveler Rating

PupTown has received a rating of 3.0 out of 5 bones by 2 canine critics on BringFido.

  • More than a year ago
    Terrible Experience

    We took our dog there for orientation and everyone seemed nice at first. When we picked our dog up they told us that she played really well with other dogs. We noticed she had an open wound on her belly along with many red spots. We simply asked them if they knew how it happened and they said that it looked like heat rash. We left with our dog, not unhappy with the service and plenty willing to take our dog back there. However a few hours later we received a phone call from them telling us that we cannot bring our dog back there because we accused them of hurting our dog. I called them and told them we didn't accuse them of anything and we were just curious if they knew how it happened. They then proceeded to tell me our dog isn't a good fit because she is way too aggressive with the other dogs and that we should find another place to take her since they apparently strive for 100% satisfaction. I was perfectly satisfied up until they started to make up an excuse for not letting us bring our dog there in two days during our wedding. Apparently when they think someone isn't completely satisfied they tell them they can no longer be a customer and that way they can say every customer is satisfied. Our dog has never had any issues playing with other dogs. She plays very well especially considering she is a 1 year old puppy. I don't understand why somebody that is trying to start a small business would be so rude to their customers. I was going to take my dog back there but apparently I am no longer allowed to.

  • More than a year ago
    Fabulous Place

    I have been to several doggie daycares in the past and nothing compares to this one. No kennels, attentive caretakers who PLAY with your dog, and not watch they phones texting their friends ignoring your dog who you are paying for them to play with. This couple is awesome. VERY clean and tightly run business. Very honest and full of integrity. Our pups are ridiculously spoiled, and never spend much time alone at home if any. This is the ONLY ONLY place I will every board them. They stay overnight in the facility WITH your pups in their 'sleeping rooms' instead of being caged, the door to the building locked, and being left along all night. INCREDIBLE place.

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