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Rus Mar Motel5010 Ocean Ave, Wildwood, NJ
Rus Mar Motel has received a rating of 4.8 out of 5 bones by 17 dog owners on BringFido and 5.0 out of 5 in 106 traveler reviews on TripAdvisor.
Oct. 11, 2016Stay Away! Oct. 11, 2016Stay Away!
I wish a zero star rating were possible for this place. I have never left a bad review in my life and I work with vendors every single day. Worst experience and customer service I have EVER come across. Stay away at all costs. We thought this would be a good place to stay with our dog given the reasonable rate, but I would have rather spent the extra $300 a night at another, nicer, up-to-date hotel with better customer service. We were stuck in a dungeon, wifi didn't work, staff were anything but helpful and were straight out rude the entire 6 hours we stayed here (we couldn't even last 1 night here!!). The owners care about money and money only, not the satisfaction of their customers. Save yourself a huge headache and take your business elsewhere.
More than one year ago.our visit More than one year ago.our visit
We want to thank Barbara and Bob for a very nice time. even though we do not have pets and the motel is pet friendly. we still were treated very nicely and the other guests even though short visit were also very friendly. thanks again we will return.
More than one year ago.Will never stay anywhere else! More than one year ago.Will never stay anywhere else!
We stayed at the Rus Mar the week after 4th of July. Manager Ed and Owner Bob welcomed us (Myself, hubby, teen daughter and Chihuahua) warmly. The room was immaculately clean, quiet and had all the amenities you might want including coffeemaker, fridge, microwave, all which looked brand new and pristine. The was a binder in the room with handy information about the motel and Wildwood area. Cell phone numbers for Ed and the owners were included, but we never needed to use them because everything was perfect! Our room included the kitchenette, a double bed, a single bed, brand new air conditioner and great flat screen TV.The bathroom was large and also immaculately clean with plenty of towels, soap and shampoo. We were very comfortable for our three-day stay! We love Wildwood and the location of the Rus Mar was perfect, across the street from the boardwalk and beach, close to the wonderful doggie beach and great places to eat. We will be back to the Rus Mar whenever we come to Wildwood! I have one suggestion: more hooks (maybe on the back of the room door) for damp bathing suits. High recommendations for cleanliness, comfort and service!
More than one year ago.You will never go anywhere else! More than one year ago.You will never go anywhere else!
I have been coming to The Rus Mar for the last three years. My husband and I along with our two dogs come twice a season. We come in May and September. Bob and Barbara the owners are the nicest people ever. You never feel like a customer, you feel like family. The motel has nine rooms. They are completely pet friendly only a block from the beach. This is the cleanest hotel; I have ever stayed at, and I know! I work for Marriott and have stayed at many hotels over the years. Ed, the manager is so friendly! Made me laugh last time I was making my reservation. This is the place to go whether you have pets or not. I promise once you start going here, you will NEVER go to another motel ever. Can't wait for my next trip in September!!!
More than one year ago.Great time! More than one year ago.Great time!
This is our 4th year staying here. Great place! Owners take very good care of their place. Everyone is very nice and very helpful. We always go the end of September when all the crowds are gone. My Beagle Parker gives it his very high rating of 4 paws!
More than one year ago.Fun for everyone - especiallly dogs More than one year ago.Fun for everyone - especiallly dogs
I give this place a solid thumbs up for taking your dogs to the beach. Great location, right off of Rio Grande and within walking distance to just about everything. We walked up to the boardwalk on Sunday and jumped on the tramcar "watch the tram car please" which we took almost all the way to the other end of the boardwalk and then walked back about 2 miles and jumped on the tramcar again. The rooms were very clean and comfortable. Not the Hilton, but a typical shore place. I didn't think the beds would be comfortable, but they were fine! Very hospitable and friendly staff - and we all know how friendly "dog people" are and so we met a lot of nice, sociable people and their dogs. Everyone was respectful too. It was cool enough this wknd to leave the dogs in the car with thewindows partially open under shade (or darkness) for an hour or two while we went to dinner or the boards for a short while. My guys are "car dogs" and so were very comfortable. We had a great time! BTW - had a fabulous dinner at Beach Creek, a great afternoon cocktails and sandwich at Dog Tooth, and another great early evening at The Wharf on the bay which had outdoor dining and eating with a good 2 pc. band playing all afternoon Great time!
More than one year ago.Wonderful Staff-VERY Clean More than one year ago.Wonderful Staff-VERY Clean
We stayed here with our 10 year old Golden Retriever, "Blaze". The first thing that happened was that I booked the wrong room. I HAD to have a room with 2 beds-"No problem at all." said the owner and he quickly sent someone to help my husband move the suitcases to a new room. The second thing that happened was that "Blaze" sprained one of his legs while playing fetch on the third day we were there and again the owner came to our rescue by offering to let us move yet again and stay in a room where "Blaze" wouldn't have to climb any stairs...The owner and staff really cared about Blaze's welfare and whether we had a good time or not in Wildwood. The motel is cleaner than motels that don't allow dogs and fresher smelling too. I love that there aren't any carpets for doggie smells and sand from the beach to get trapped into. And talking about the beach...You can see it from the motel and the boardwalk and the tram car as well. (Watch the Tramcar please!) You can almost feel the ocean spray on your face-OK so maybe not that close but you get the idea. It takes about 15 seconds-Yes, 15 SECONDS, to get to the boardwalk by foot. You could basically park your car and forget about it for your entire vacation if you wanted to. If you are looking for a fancy motel this is not the motel for you...but...if you are looking for a place where you can have a lot of fun,have your dog (or dogs)with you and NOT break your bank account and be treated in a kind and courteous manner-then do yourself and your best friend a favor and stay at the Rus Mar. You will be glad you did. I hope this review has been helpful to you. Rainbows to ya-Debbie
More than one year ago.great time More than one year ago.great time
This is a great place to stay! Found this place last year on trip advisor. The owners take great pride in their place. Rooms are over comfortable and very clean. My Beagle and I are making this a yearly trip.
More than one year ago.New favorite motel at the Jersey shore More than one year ago.New favorite motel at the Jersey shore
We are in love with this motel and the staff. Traveling with your dog can be a little stressful because some places that are dog friendly have so many restrictions and fees. At the Rus Mar you are allowed any breed/size dog and can have up to 2 in your room for $20 per night flat rate. We didn't even have to leave a pet deposit. This is a typical old school Jersey motel but very clean and have done some renovations. The location is fantastic and is right across the street from the beach and just a short walk to the convention center and rides. We ended up extending our stay because we didn't want to leave. While I was packing up the car for check out I had the pleasure of meeting the owner. He couldn't have been any nicer and told me he would rather your dog be out of the crate relaxing on the bed in front of the window than in a crate and stressed out if your dog isn't used to being crated at home. He is also going to be doing some more renovations to make it even better. Is this a fancy beach resort style hotel? Not at all BUT it is the most laid back, CLEAN, and friendly place we have ever stayed with our dog. I love that they have tile floors instead of carpet so there is no funky dog smell either. We are so excited that we have discovered this motel and can't wait to go back.
More than one year ago.Great little place! More than one year ago.Great little place!
Very clean and very friendly staff. Rare find! I WILL go back.
More than one year ago.Pet and People Friendly More than one year ago.Pet and People Friendly
Very Clean, Very Courteous Staff, Very Close to The Beach! My pets are always welcomed; they love it there! Anytime I stay in Wildwood, I stay at the Rus Mar. Was there in June, Looking forward to July & August!
More than one year ago.very clean More than one year ago.very clean
We stayed for a weekend and were impressed with the friendly staff. Our dog loved the place. We'll definitely go back again!
More than one year ago.Very Clean ,Good Location More than one year ago.Very Clean ,Good Location
The room was very clean and like new. Manager was very nice.Very close to boardwalk and beach.Good parking. Would stay there again. The dog loved it there and we did to. Thank you.
More than one year ago.Wonderful More than one year ago.Wonderful
I can't say enough good things about this hotel! Clean,clean,clean. Everything looks new. Staff is wonderful and helpful. You can tell they take pride in the hotel. Ed is fantastic to deal with. You would never be able to tell they take pets. The room was clean, didn't smell. First place I've found that claims to wash the blankets and comforter after each guest and actually does!!! Will stay here again and again!
More than one year ago.Clean Rooms, Safe for Pets, and Very Accommodating Staff More than one year ago.Clean Rooms, Safe for Pets, and Very Accommodating Staff
From the first phone call, I felt this was going to be a great stay! I spoke with Ed; and we began to plan what I needed. My husband and I were coming for 6 days with 2 large dogs. I needed to do some work; so internet access was a must! Ed spent multiple hours to make sure that the DSL router was functional and even came in on his day off to triple check that I was able to log on. Whatever I needed, he, Anna or Kate was quick to get! As for the accommodations... they are very clean, we know the comforters and sheets were clean, because they smelled so fresh! The tile floor made sweeping up a breeze, too! The mini fridge had a little freezer compartment, which helped me refreeze the portable ice squares I brought. I was able to put up an XXL Crate and still have room around the 2 beds in place. The shower was tall enough... phew! An added bonus when we came back to the room at night, was that my husband could access a specific NASCAR channel :) Conveniently located across the street from the beach, access to the boardwalk was a breeze! We were also centrally located to quite a few restaurants and Ice Cream!! When looking for a place to accept pets, I am often prepared to compromise on quality and cleanliness - even staff support; in order to accomodate my needs. What a pleasant surprise to not have to give on anything...a treasure of a place and extremely friendly and hardworking staff!
More than one year ago.cleaniest pet freindly Hotel At the shore More than one year ago.cleaniest pet freindly Hotel At the shore
This motel has it all which is what I think all pet freindly hotels hould be but many don't measure up to this motel,the staff are very freindly and helpful. the motel is clean and has tile floors which they always being cleaned, the location is across from the ocean, parking off street, brand new everything , the owners made this a great home for vistors,you would never know that someone has stayed with a dog in the room.
More than one year ago.Very Clean, Very Dog Friendly More than one year ago.Very Clean, Very Dog Friendly
My wife and I and our twos sons went to Wildwood and we brought our boxer with us. We stayed at the Rus Mar Motel right across from the beach. The room had tiled floors and it smelled great as soon as we walked in, no dog smell!!. The Manager told me the comforter was washed after every visit with a pet. The rooms were not huge, two double beds and a chair took up most of the room. However, it did have a fridge, microwave, and a coffee pot. Our dog was well-behaved but with the tile floolrs an accident would have been a lot easier to manage. The best part was all the other people we talked to were fun. I am sure is because most of them were dog people! If you want to bring your dog to the shore the Rus Mar in Wildwood is a fine choice. Dog's aren't allowed on the beach in Wildwood, but after the lifeguards go off duty noone seems to care. So even brewster had a good time too!