Sheraton Tarrytown Hotel welcomes two dogs of any size for an additional fee of $40 per pet, per night. Cats are not allowed. For same day arrivals, please call 877‑411‑3436 to confirm availability of a pet-friendly room.
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Check-in was great. Friendly front desk staff and they welcomed my dog with excitement. The room TV wouldn’t stop looking for a signal. We were going out to explore so we asked the staff to have someone look at it. Come back to it doing the same thing; can’t watch because it’s literally freezing up every minute or so. The hotel was very empty. Instead of moving us, I was asked if we wanted a voucher for a drink at the bar for our inconvenience. No thanks, we don’t drink. We ended up with a voucher for the breakfast buffet. Cold food, wet, gritty eggs and warm juices. Oh yeah, and we also booked this hotel because of the indoor pool. It was “down for maintenance.” By looking at it, it has been for awhile. I do not recommend staying here.
We had problems at check-in, room keys would not work so they left us, with puppy, in the hallway for a long time. Took three staff members to confirm that it was not my incompetence in using a key. They finally they found another room for us as no one in the hotel knew how to fix the lock (looked like a battery issue to me, which I have had happen before...but what do I know). The AC in the new room did not work well - 80 degrees during day but thankfully dropped to mid 70s at night. This is just another hotel, one that needs some updating and staff that is better trained in customer support and basic hospitality issues. No free coffee station but does have a Starbucks and overpriced restaurant.
Great place to bring our Lab. She slept on the chair in the room and was perfectly happy! We weren’t a far drive from sleepy hollow or the Lyndhurst Castle which was nice. The hotel is also right next to a grocery store if you need anything, and has a Starbucks inside!
We dug up a dog picture at Sheraton Tarrytown Hotel.
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