Sheraton Oceanfront Hotel
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Please visit our partner to book this dog-friendly hotel. Don’t forget to include your pet on the reservation form when booking!
After your stay, please submit a review!
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Description
Amenities
- Swimming Pool
- Gym / Fitness Center
- Free WiFi
- Business Center
- Meeting Rooms
- Air Conditioning
- Heating
- Television
- Restaurant
- Room Service
- Breakfast Available
- Parking Available
- Wheelchair Accessible
- Laundry Room
- Elevator
- Non-Smoking Property
- Smoking Rooms Available
- Lawn / Garden
- Patio / Balcony
- Beach Chairs / Towels
- Bicycles
- Waterfront
Reviews
- NicoleAug 30, 2021Horrible
While there, there was a fire on my balcony to which no emergency services were called and it was handled horribly by hotel staff. They said they would refund the entire stay to also which never happened. The hotel was very dirty and the staff was awful.
- LaurelMay 22, 2021Don’t stay here, go elsewhere to have a stress free stay
Sadly, hotel has extremely poor room maintenance and gone downhill. We were assigned 4 different rooms until we found one less damaged and cleaner than the others. We struggled because our luggage cart had a flat tire. We put it back and noticed later that nobody had fixed it. Blood stains were on a chair ottoman and various other problems like dog chewed up cabinets, a cabinet door missing, cracked sinks, pet urine odors in other rooms. Our room has a broken toilet paper roll, a pulled out shower head, half the stripping on bathroom door gone and the door stopper chewed up. The shower curtain has holes in it as do the draperies. There is a stain on the inside shower curtain. The carpet is old and there are a few stains but the room does not smell. The room was very dusty, with ketchup on the counter and sunscreen leg prints on vinyl chair. Ketchup also on the seat and cabinet door. Worst of all is the balcony railing moves - we noticed one of the posts is not anchored.
My tiny dog came out from underneath the bed with a shard of glass in his mouth. There was also a walnut piece under there and my child is allergic to nuts. The room conditions and the poor air conditioning make the room uninhabitable all morning and afternoon even with the curtains pulled. The front desk is friendly but they never sent maintenance to check the coolant for AC. I had a non-refundable expensive reservation or I would have moved to a different hotel. I cleaned the room myself with sanitizing wipes and removed hairs from bath tub and sink, cleaned lots of dust/grime.. The min-refrigerator is broken /missing the freezer portion so we can’t freeze our blue ice for our cooler and it was 85 degrees in our room with the AC running and the deck door closed. There is so much wrong with our stay that we just decided to enjoy the beach and try to make the best of it. I have traveled a lot and have never had anything majorly wrong with a hotel room.
This room gets the Grand Champion Award for a high room price, filth, customer sweat, and being nonchalant about the room conditions, especially during COVID. Masks are worn in public areas but with food residues, debris of all kinds under the beds, and dust in our room on all the lamps, and the phones. I find it very hard to believe that it has been specially COVID cleaned which is advertised when I booked the room. I took photos of everything.. The railing is a major safety issue. I won’t be coming back here to stay unless the hotel is bought out and completely renovated.
- MariaApr 3, 2021Great Oceanfront Hotel For Paw Parents!
We took our two sweet -sometimes yappie -
Yorkie Poos for a three night visit. When you want your fur babies to come with you to a hotel right on the beach, you can’t expect the Ritz Carlton!
Our additional requirements were microwave, fridge, comfortable king size bed, and balcony overlooking the beach. We got exactly what we wanted. Our room was on the top level of older section of hotel-room 529. Neighbors on only one side, steps from the elevator. Beach exit only 3 floors down, on level 2.
The hotel and restaurant (at the time of this writing) are operating on a skeletal staff. Restaurant is looking to hire, but not finding servers at the moment. Corporate needs to give this hotel some more influx of money. The staff works as hard as they can!
In summary, if you’re looking for what we were-and no more-it’s purrrfect! - JenniferMar 24, 2021Great view & location
They were very nice. Gave us some poopoo bags. Sammy even got some bacon for breakfast. I want to stay here again in summer.
- MargaretJan 22, 2021great location
5 out of 5 bones. Wonderful experience traveling with dog. Have been here at least once a year over the last 3-4 years.
- JudiApr 10, 2020Our “Go To” Hotel
We stayed here at the end of February this year. This is where we bring our two small dogs to the beach. The staff is friendly & the hotel is clean & comfortable. There are large grassy spots to take the dogs & the hotel sits along the boardwalk so there’s plenty of places to walk them.
- KimFeb 17, 2020Great room oceanfront view
The room was on the 2nd floor with a balcony. Great for beach access with the dog during off season. The only thing that wasn’t great was that the room took hours to change temperature, so we spent most of the first evening wearing winter coats in the room.
- RobinJan 1, 2020Great experience!
The Sheraton @ Va Beach was a wonderful stay! Every employee was kind and helpful. The room, view, and location were all excellent! We would definitely stay here with our pups again! There is even a nice 3+ m walkway between the beach and the hotels. Very nice for walking pups! Thanks, BringFido, for helping us find this hotel!
- LiisaApr 5, 2018Overall good experience
From a dog perspective, this was a very good hotel. We had a one bedroom suite which was very spacious. Rooms had good soundproofing. Lots of grass for walks. Right on the oceanfront. There was coffee in the lobby so I could grab one and sit with my dog after our walk, which is something we like to do.
It wasn't without issues: we asked for a blanket and pillow for our son who was using the pullout sofa and the "comforter" they brought was almost as thin as a sheet, and we were told there were no extra pillows. We got a handicap room again and the usual issue of water from the shower running all over the bathroom floor. Overall we enjoyed this hotel though.
Note that staff will not enter your room if the dog is in there (that is normal). - DonnaMore than a year agoBarks with a view
We had a perfect stay at the Sheridan last week. We were on the 11th floor with an ocean view and balcony. Our Lhasa Apso, Yuji, was treated like a prince with the wonderful bellboy Patrick making sure he had enough biscuit treats. Our hotel had a beach entrance and a superb boardwalk the we were able to walk on until the Friday before Memorial Day...he could even walk on the beach! Can't wait to go again!
WILLIAM on Oct. 4, 2021 Wendy on Aug. 30, 2021 Natalie on Sep. 3, 2020 Trudy on Nov. 30, 2019
Location
Traveler Photos
We dug up 8 pictures of dogs at Sheraton Oceanfront Hotel.
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Health & Safety
Safe Stay: Sheraton Oceanfront Hotel has enhanced cleaning and safety measures in place, and follows the Commitment to Clean (Marriott) cleanliness and sanitization policy. Masks and hand sanitizer are provided to guests, and rooms are disinfected between each stay.