Chuck Disapproves!

This photo was taken at Kimpton Harper Hotel by IHG in Fort Worth, TX. First trip with our Cockapoo and I was reading reviews online. Unfortunately, the review I did listen to, I didn't read to the end where they did mention they were compensated meals for a review. We, as consumers, need real reviews and not paid promos. This would have saved us a lot of money and we definitely would have had a better vacation (which we rarely get). Before arriving I did mention we would have a 30lb cockapoo and we would need the dog bed, bowls, treats, because I was super excited about his first hotel stay. Arrived and oddest thing was you had to go to the 24th floor to check in. No one at desk downstairs. You do take your own luggage at this 4 star hotel, but no big deal there). They did inform us it is $51 a day extra to valet otherwise you have to find your own parking downtown. We were not familiar with the Fort Worth area, so we opted to pay the extra. Got to the room and it looked nice at first glance, but nothing was set up for pets. We chose this because of the "paid review" and it being mentioned that there was not a pet fee and the bonus of a sound machine. The room did not have a sound machine, but it did have filthy floors, so bad that our socks were black when we left and nothing set up for our dog like asked. Went to call front desk and phone did not work, so my husband did go back up to the top floor to let them know. We got a "oh no" and "we will get someone to check it out". But that's it. Nothing else resolved. Rooms were not cool, beds not comfortable. I actually woke up with severe back pain, headache, sweating, oh and another busted eye vessel due to heat and dryness of the room. Doors slam, so be very careful. Not just slam but a huge bang with reverberations. Not everyone is careful in the hotel, so waking up every few hours to a huge bang was miserable. Doors meaning shower doors and main doors. Showers puddle on the outside of the door as you're in the shower, so by the time you get out, you get a welcoming 1/2 inch of cold water at your feet. For the cost to stay at a mediocre 2.5 star hotel at best with the price tag of a 4 star hotel, you would have been better off getting a VRBO or AirBNB, or even a sister company like the Hampton with pet fee to get a better, more restful, friendlier staff, and more affordable stay. We did the best to make this rare vacation we get enjoyable by staying out of the hotel as much as possible. This is the 2nd Kimpton and so far we have not been impressed. We have had such better experiences with home rentals where majority of the people care.