Ina Road Animal Hospital

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• Scott
  May 22, 2018
  No longer a patient...

  We have been long time patients of Ina Road Animal Hospital and after our last visit seeing Khalsa Gurushabd DVM I can say we will never be returning or recommending anyone else return.

  One of our dogs was injured in a dog fight and we brought her in to be seen. After they took the dog to the back and "assessed her injuries" we were presented with a treatment plan. The treatment plan was offered with two options, one included spaying the dog and treating the laceration and the other only treating the laceration. Both being excessively over priced in relation to the services offered. The sad part is the combined spaying and laceration treatment was the cheaper option of the two.

  When questioned on why the bills were astronomical and how an additional surgery combined with the needed treatment could be lower than just the needed treatment, I was given the answer of " its their beliefs" that drive the discounted rate. When asked why the discount couldn't be applied to just the needed laceration repair I was once again told the same. After being appalled by this answer I refused service from Khalsa Gurushabd DVM and asked for the return of my dog as I would take care of her elsewhere.

  I was then told I had to sign a waiver of service and pay an $60 office visit and was then presented with the dog. The dog whom was "assessed for injuries" was returned to me still dirty and completely un assessed.

  The following day I learned Pima County Animal Control was contacted out of spite with a report from Khalsa Gurushabd of animal abuse / negligence and requested an wellness check. But while the animal was in office, her compassionless "beliefs" only cared for money not the animal.

• Susan Vale
  More than a year ago
  The best in doggie care anywhere!

  Have been taking my dogs to Ina Road since the clinic opened. The vets and the staff could not be more caring or more helpful to me or to my dogs. I moved to the East side of Tucson sixteen years ago. I still drive all the way from the other side of town because I won't switch to another veterinary practice - they are just that good!

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