
My used Petsmart for years when it came to grooming my dog. The past few times I went, they’d miss trimming her nails or the “sanitary trim” we’d ask for (after confirming multiple times what exactly we wanted). One of them gave me attitude because I called to double check that I specified the type of grooming.

I don’t know who was more excited - the staff seeing my dog or my dog being able to go to a store with me!