Lisa

This was, without exaggeration, the worst hotel experience I have ever had in my adult life, and I travel often. We actually left early because we felt uncomfortable staying there, which is something I have never done before.

The owners and their family live on site, and the entire stay felt very uncomfortable and intrusive, especially because we were traveling with our dog. One evening when we returned from being out all day, we went back outside to grab a few things from our car and clean it out. Almost immediately, the owner's daughter came outside. Out of the corner of my eye, I saw her point her phone camera directly toward us as if she was recording us. When I looked directly at her, she stopped and just stared. As soon as we went back into our room, she went back inside the house. The timing was not a coincidence, and it made us feel like we were being watched the entire time we were there.

What made the situation worse is we are fairly certain someone entered our room while we were gone. When we came back, the toilet seat was left up, which is something neither my partner nor I do. We are both very sure about that. Nothing was missing, but the feeling that someone had entered our room without permission was extremely unsettling and felt like a complete violation of privacy. We wanted to address it with the owners, but after reading multiple reviews saying the owner becomes aggressive when people request refunds, we honestly felt intimidated and did not feel comfortable confronting them directly. We ended up calling BringFido and decided to leave early because we no longer felt comfortable staying on the property.

Aside from the uncomfortable situation with the owners, the property itself is not well maintained. The floors in the room were very dirty, the parking lot is extremely small and very difficult to maneuver, and the walls are paper thin. When we first checked in, I thought it was strange that there were ear plugs sitting on the sink counter, but after the first night I understood why. You can hear absolutely everything. We could barely sleep because of noise through the walls. On the second day, we tried to take a nap and couldn't get comfortable because we could hear constant vacuuming and furniture being moved around through the walls.

This was supposed to be a relaxing trip to Monterey, and instead we felt uncomfortable, watched, and unable to sleep. We left early and are now hoping we can get a refund. Do not stay here!!!!! This did not feel like a hotel -- it felt like we were being monitored while staying in a dirty, noisy motel. Easily the worst hotel experience I have ever had.