Heavenly Inn
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Description
Amenities
- Pet Friendly
- Free WiFi
- Business Center
- Family Rooms
- Air Conditioning
- Heating
- Television
- Free Parking
- Wheelchair Accessible
- Non-Smoking Property
- Smoking Rooms Available
- Picnic Tables
- Lawn / Garden
Reviews
Visitors report a mix of experiences at Heavenly Inn, with some describing the location and accommodations as great for pet owners, while others criticize the staff for misleading policies and poor customer service. They say some rooms were clean and spacious, but others had issues with cleanliness and hidden fees.
AI-generated from the text of reviews
- AngelaMay 3, 2023Location was great
Location was great. But was disappointed in the room cleanliness - food & dirt plus fuzz on the floor. The hand & bath towels were dingy & stained. I will not stay at Heavenly Inn again & I will tell my family & friends not to either.
- CarlyJun 19, 2021DO NOT STAY HERE
The staff was terrible, and very unhelpful. They run their business on lies and false marketing. I brought my dog who is 48 pounds (we only chose the Heavenly inn for the $35 pet fee). I check in and the woman asks me my dog’s weight, I say it was 48 and she charges me $50 on top of a $150 deposit. I question the charge and she hands me a piece of paper that says all dogs 11-49 pound are $35 and dogs over 50 pounds are $50…. She scratches out the 49 and changes it 45, and said that’s the policy!!! (Will post the photo evidence on Yelp)..
This is so BEYOND upsetting and both of the front desk women couldn’t come up with a definite answer to why they charged me extra. They kept blaming bringfido and kept throwing names out like, “I tried to email bringfido to let them know.” Yeah…. Right. “I emailed Brandon, the booking agent.” Like who is that?! Can’t you just follow through on what you’re advertising?!
The next morning I asked when I could expect the deposit back and she said, “around 2:00 pm and 3-5 business days.” WHAT THE??? Stay away. Stay far far away.
TLDR: Don’t stay here, they are false advertising scam artists. The price might seem appealing but due to the terrible staff and hidden fees, I would never stay here or recommend it to any one who has a dog.
- GeneveveAug 3, 2020Great Location
Stayed here with my bf and pup for two nights. The King Suite was good size, included a jet bath tub and had hard wood/tile throughout which was good for our pup. We have a big crate and it was easy to find a spot for it. This location is great, walking distance to Heavenly Village and close to the private lake access. Pet fee is $35 on top of nightly fee. Free parking and was easy to find a spot. There’s grass across the street for your pup to go potty but not on the property.
- LukeJul 22, 2020Ya I’ll Stay Here Every time
This place is super close to the beach and was super accommodating for our pet. Thanks for the HEAVENLY stay!
- TeresaJul 15, 2019Wonderful, spacious dog-friendly room
Walk down the road less than a block to an open (bowl) field or walk your pups on the grass between the street and sidewalk. Awesome staff!!
Olivia on Feb. 28, 2021 Daniela on Jan. 31, 2021 Sarah on Nov. 30, 2020 Scott on Sep. 16, 2019
Location
Traveler Photos
We dug up a dog picture at Heavenly Inn.
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