Fido's Indoor Dog Park
- ParisMore than a year agoNo follow through
Lack of attention and felt decieved. My dog spent five hours in the front-end and was told he would be taken to large play area. Very good dog about using outdoor yard for bathroom. We
- Joan JohnsonMore than a year agoPuppy Suffered Fracture!! BEWARE
I am writing you in regards to a situation we encountered at Fido's Indoor Dog Park in Portland. Emma is 6 months, and we dropped her off for less than two hours to trial doggie daycare before a planned vacation. We were called 1.5 hours after we dropped her off and told that she was “limping” only to pick her up and find she has a severely fractured humerus. The worker at the daycare did not notify us of the urgency, nor tell us to seek veterinary assistance. The type of fracture she has is traumatic in nature, and we think that the staff there either dropped her/stepped on her but of course, “nobody knows or saw anything”. Both her condyles were fractured on her humerus, indicating severe impact and an extensive surgery. We indicated to the doggy daycare when we dropped her off both verbally and in writing to closely supervise her.
We have talked to the owner several times, and are appauled at the things she said to us and her lack of response and care for the situation. Things such as “are you sure, get a second opinion”, and stories that were irrelevant and completely insensitive and even accusatory.
Emma's care has cost around $5000 and caused our family and poor puppy extreme trauma.
I have all veterinary records, xrays, and photos to support our story.
I would hope it would not happen in the future to another pet.
If you love your dog, DO NOT BRING THEM to this facility.
- NormanMore than a year agodog owner and financial consultant
I have been taking my husky there 4-5 times a week for 6 months and I find the place very well managed and caring. I believe that because of the large size of the indoor park as well as its reasonable rates along with great staff jealousy has reared its most ugly head. There was no big dog fence; this lady is obviously suffering from "sour grapes". There are big as well as small dogs and running, barking, and plenty of exercise seems to be what it should be about. Norm Swanson and Meika