Kristen
Member since August 2022
Reviews (1)
Very poor conditions
The Palmer House HiltonOur hotel room was dingy and had black mold and an old musty moldy smell. I’m not sure it was safe. This room was the REPLACEMENT for our original room which had soaking wet carpet and also an overwhelming mold/mildew smell. This was 2 bad rooms on two different floors. The hotel does not appear to be properly maintained. A couple of the employees were nice and responsive, however most were dismissive and rude. Worst experience at a hotel since I can remember.
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