Will not be going back!

First of all, room very warm and despite maintenance coming to check and did not fix, room stayed very warm and finally moved at 10:30 pm. Next night, noise complaint because dogs barked for maybe 2-3 minutes. Staff angrily called warning me making me fearful the rest of the night we may be kicked out. Dogs were barking because they saw golf cart lights on the beach through curtain and literally didn’t bark that long. Why not investigate before calling and definitely separate dog friendly rooms for guests who obviously don’t like pets? Many other things such as shampoo not being in dispenser, wait staff not available in restaurant and very long waits, only one elevator, never had water filled in lobby, etc. Plus website said heavenly dog beds and dog bowls were available upon request, but I was told they didn’t have either. Very disappointing and felt very unwanted despite paying nearly $400 per night.

Sep. 22, 2023