Disappointing to say the least

This place was not as advertised. The pool was closed and we were not informed until check-in was complete! Then the dog-friendly room with the access door to “green area” for dogs was not accessible. I couldn’t even open the door to get my dogs outside because snow was so high and not shoveled. I requested a refund at checkout very shortly after arriving due to these conditions and have yet to receive one or even a response from management. Don’t waste your money here!

Mar. 21, 2023