Kristen
39 year old dog Mama to a spunky chicken nugget (Penbroke Welsh Corgi) named Ginger.
Reviews 
(2)
BEWARE!!! Watch the cameras!!!
2nd Family DogsBeware. Spend a day watching the cameras before making a reservation for your dog. My pup has been attending their sister facility UltiMutts lately and loves it. When I realized 2nd Family had pool access, I had to make a reservation to give it a try, as my dog absolutely loves the water. After making my reservation, I was flipping through their webcams to get an idea of the atmosphere and witnessed a tall brown haired young man dragging dogs across the room by their collars and necks and out the door in Little Dog Indoor 1 (6/15/23 @ roughly 3:45pm). When I called to cancel my reservation and notify the staff to alert a manager, the front desk receptionist was completely dismissive and hung up on me. If this young man is going to abuse four separate dogs on camera, what is he doing behind the scenes? It’s absolutely horrific that I can’t even trust someone to properly watch and care for my dog. If this were a human child, it would be a completely different story. News flash, there are plenty of us fur parents who love our dogs just as much. This young man continued to work in the Large Dog Playground, which tells me that absolutely no one was notified of his behavior and that his actions will continue without consequences. I also took screenshots of the four dogs that he grossly mistreated. I’m absolutely appalled at his behavior and the fact that when reported it went completely ignored. Do better!
Jun. 16, 2023
Abuse
Camp Bow Wow - McKinneyAfter leaving my pup post interview, I was invited to watch the doggie cameras. While doing so, I witnessed an employee strike a dog on camera. When I reported it, the owner explained to me that it was the employees Aunts dog. How does that justify striking an animal? I was told that the behavior is not acceptable and that the employee had been spoken to. Spoken to? For striking an animal on camera. Avoid at all costs!
Mar. 30, 2023
