Several issues

Be aware they require a $100 deposit and say it can take 1-2 weeks to get back if you pay by card. Had to take photos of the damage to the room (nicks and scratches etc.) Before I could settle in in case they try to ding me for it. The concierge couldn’t find the key to the first floor restroom when we first arrived and my partner desperately needed to go, then took forever to get us logged in due to a series of computer issues. There are smoking rooms and nonsmoking rooms but that doesn’t keep the whole place from smelling like smoke. Our sheets were stained and the blanket had holes; when we asked for new ones they just handed them to us instead of putting them on (we were on our way out for the evening. They also gave us a bottom sheet when we asked for a top sheet. The breakfast is just pack muffins, watery coffee, granola bars and Sunny D. I hate to sound like a Karen, but it was not worth the discount from a nicer place.

Jun. 20, 2023