Laura

Member since July 2023

Reviews Bone icon(1)

Overcharge!!!

Dog Town NY

Avoid this place. I called and was quoted $250. I questioned the staff member that the price was correct. When dropping off my dogs I confirmed with two staff members at the desk that the price was $250. Upon picked up my dog they charged me $400. When I questioned the extreme discrepancy I was told that I should know the price. I asked to speak to the owner who was present but he refused to come out. They finally agreed to a discount but rather than refund money they additionally charged me another $84.I had to call the Police to get involved and they showed the police a fake receipt of a refund. The bank spoke to the police and after an hour the additional charge and refund were issued after police intervention. Also the amount refunded does not match the discrepancy. Oh, I was told not to bring my dogs back since I questioned the bill. This place only wants customers who they can overcharge and are happy to be ripped off!!!

Stay away!!!!

Jul. 07, 2023

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