Rude Customer Service

I was just about to book a room online. There was one King Condo on the main floor that showed up for our dates after I clicked on filters "river view" and "pet friendly". I called, thank God, just to confirm. I was told we could not take a pet to that room. I told her I was on their site, using their calendar and filters and it says it is pet friend.y. I told her that it should disappear from the list of available rooms if pet friendly is clicked. She replied that there is no way to do that. I told her I was a computer programmer for years and it's simple code, and that's why filters are on the web site! She replied "Well it's not."

Jul. 13, 2023