Never Again!

I will never get my dogs groomed here again! First of all— they both had some matting and the groomers corresponded through text asking for permission to shave their butts and underbellies— fine. They came back completely shaved, to the point where I can see patchy skin and toes! Second- this place is highway robbery. They told us on the phone that the dogs require flu vaccines and fecal tests and we asked for quotes and the woman gave a rough estimate but omitted all of the doctor fees, the lab fee, they even required an “exam” by this locations vet as it is allegedly protocol with the vaccine despite having just had their annual physicals at their own vet. A $200 grooming turned into $600!! We asked if they can adjust some of the bill for the information that was never relayed to us- nope. To say I’m irate is an understatement. My poor dogs will be wearing sweaters in the house now.

Nov. 19, 2023