Wouldn’t return

There was no hostess at the front hostess stand, I walked inside and had to wait 3 minutes to be greeted. Multiple staff members walked by me without greeting. Finally an older woman asked if I needed help and I let her know we had put in a reservation for 2 with a dog. We were told the only dog friendly tables were the 3 tables out front of the restaurant at the entrance. They are in front of the restaurant in the hustle & bustle of Fisherman’s wharf. The 3 tables have no heaters, and it is cold on the water, they are also in a very busy area. We were expecting to be seated at the tables on the water side at the back of the restaurant, but those are not dog friendly. The customer service was truly disappointing, we did not get a bowl of water for our pup as other reviews had stated. There was a dirty bowl of water in the corner that seagulls were drinking from. The food was bland, our water cups were not refilled, we had to ask for our check.

The waitress ran my card on another ticket and I only noticed when she handed me back someone else’s card. She voided the transaction and ran my card again on their ticket. She handed me back my card but the other tables’ receipt with their name on it. She had to also void the second transaction. Finally another woman stepped in to help her run the card on our ticket properly.

The clam chowder was bland with no flavor. The fish & chips were good and had a yummy dipping sauce.

Definitely will not return due to the lack of competent service, busy table seating, and lack of heaters.

Dec. 24, 2023