Never ever bring fido

I have been using this place since my dog was a puppy (approximately 6 years). I was pretty happy with their service up until the last year. Unfortunately, I didnt look for a new place after my first negative experience so I'm going to leave a list of what I've seen.

1) in the most recent visit, they did not give my dog his blanket or comfort items the first night he was there. I dropped him off in the early morning, so they had plenty of time to set up. This resulted in me helplessly watching on the cameras as he paced back and forth the entire night. Second night he had his comfort items and slept wonderfully, because that's WHAT THEY'RE FOR.
2) When I picked him up this morning I could hear staff screaming at the dogs from the parking lot. Not the stern voice you have to use sometimes with dogs.... no... they were screaming
3) my dog has pretty upsetting injuries. In the past I have brought him in with his harness and they always print out a laminated collar for him to use during his time there. They didnt do this time and they left the harness on him for DAYS. when I picked him up he has severe chafing and was bleeding from several spots. They said nothing to me. This isnt even the first time he's been injured here. He had a cut so bad on his ear once that it got an infection... again at that point they said nothing.

Today, in combination with previous visits this year, have brought me to the internet to urge you (whoever you are) to find somewhere else to take your dog.

Jun. 01, 2019