Disappointed in Holiday Inn

When we got there the back door was broken so we had to walk with luggage to the side door. The room keys wouldn't work so we had to go back to deck to get new ones, then moved to another floor. We were tired after driving and then had to figure out which plugs worked in our room. The outlets need replaced and all chargers fell out of the wall. Not what I expected from Holiday Inn at all. Thanks for allowing dogs. She slept like a baby and got a bone upon departure.

Mar. 10, 2022