Horrible experience

I stayed at this hotel because of the reviews that it was pet friendly and updated. for the price. They did update it but half of the channels on the TV didn't work and it shut off in the middle of the night and wouldn't turn on in the morning. I had a puppy with me who is reactive to sounds and she barked because the TV wasn't on and she could hear everything upstairs and outside going on because of thin walls and the owner / housekeeper was banging on our door every 30 minutes starting at 8 am because there was not a do not disturb sign to put on door and it was way before 11 a.m. Very rude when you're traveling all night and get in late and need to get sleep. There was a ton of hair and some weird huge yellow stain in the bathroom tub. And to top it off when we were loading up our car for some odd reason around 10:15 our room key wouldn't work?? They rush people out and are very rude and unprofessional. Again, check out time is it 11 a.m. I don't care what the cost of the motel was the owners need to realize that they were very rude and instead of doing things themselves maybe hire some real help. Horrible experience and replace TV's, ceilings and don't knock on people's doors until check out time. We are paying YOU to stay there and be respectful.

Dec. 26, 2019