Leah
Member since January 2020
Reviews (1)
Total Disappointment
Sofitel Philadelphia at Rittenhouse SquareRoom was NOT pet friendly. No dog bed. No bowls. No puppy room service menu. Called Concierge and they said they'd take care of it. Brought me a single silver mixing bowl. The bed was high up, and my puppy had to sleep in it with me. I hardly slept a wink, worried he would fall out. I got hit with a $300 pet fee for no reason. And to top it off, the burger I got from room service made me sick.
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