Denise
Reviews 
(3)
Don't stay during COVID, or any other time for that matter.
Best Western Asheville Blue Ridge ParkwayWhat a rip-off. I got a good deal on the room through a 3rd party but with two dogs that adds 40 bucks a night so in the end it was over 100. My dogs are two 14-year-olds who just sleep all the time. And during COVID there was NO room cleaning for "stayovers." That meant I was paying an extra 40 a night...for what, exactly? I had to chase down housekeeping so I could replenish my own toilet paper & trash bags. My squeaky-clean dogs slept on their own beds & sheets (which I brought) & ate out of their own bowls on their own towels (which I brought), & entered by stepping onto a small mat (which I brought), for which service I paid THEM 40 bucks a night. Breakfast was a joke. A small bottle of water (who drinks water for breakfast??? At a hundred bucks a night you'd think they could spring for some orange juice at least), a small piece of fruit, & a tiny muffin in a lunch bag. Ridiculous. They had a laundry facility, but $3.50 for a normal-sized load, and 2 bucks for a small candy bar are just flat-out gouging. But here's the worst part: I wrote all this up & sent it to BW when they sent me a follow-up email asking "how was your stay?" Well I can tell you that they don't really want to know. I got an email back from the "general manager" that was basically the exact same form letter you read on every review site: "Sorry we did not exceed your expectations...hope you have a better experience next time...yadda yadda." NEXT TIME??? Boy, that's presumptious. I wrote back telling him how disgraceful it was not to address my actual complaint, & the form-letter response was so pathetic & obvious. The *real* response was "We don't really care what you thought of our place & have no intention of improving it, but this is a chance for you to get it off your chest even though nothing at all will come of it." In other words, f--- u.
During non-COVID, if they do clean rooms & provide breakfast, I'd add one bone because the room was large & didn't have carpet. There was a grassy area behind the buildings that was kind of enclosed & nice for the dogs, but the doggie bag dispenser was empty every day we were there. I bring my own but lots of people don't, so there was dogdudu everywhere.
Also there was something strange with the ventilation or something. In the morning the condensation on the insides of the windows was so heavy I'd wipe it down with a large bath towel & the towel would be sopping wet.
So in the end a $40-a-night pet fee is just a way to keep dogs out of the motel while trying to get dog owners' money. It's not "dog-friendly," and dogs aren't "welcome" -- you & your dog are tolerated at best. I'd bet a paycheck my dogs are cleaner & more well-behaved than any infant, who stays free.
Oct. 07, 2020
Absolutely pawesome.
Days Inn & Suites by Wyndham RussellvilleWe have stayed at other places that say "dog friendly" but where we felt tolerated at best, where there were limited places to walk & the potty areas were just rocks or ugly dirt. This place was doggy heaven. Superb, friendly, helpful staff. A wonderful room on the first floor to accommodate my elevator-phobic pup, & fields of nice soft grass everywhere around the motel. NO additional pet fee. Amenities like laundry & vending machines that don't gouge you. Very good breakfast. I can't say enough good things about this Days Inn. If you are traveling with a dog, this is the place.
Sep. 22, 2020
Sep. 20, 2020
