A Tad Disappointed This Time

Came back b/c our last experience 4 months ago was so positive. I’d have to give some consideration to stay here again. This time the room was dirty - you could draw in the layer of dust on the ac/heating units, there was layers of dust and particles around the entire flooring edges of the rooms and in the bathroom there was a teenagers purple sports bar and large bath towel shoved under the bathroom sink on opposite sides. If we hadn’t driven 11 hours to get there, I would have asked to switch to a cleaner suite. There was spilled coffee in one of the elevators that was dried when we saw it. I told the lady at the front desk who nodded and waved so have no idea if she had it cleaned later. Not trying to get anyone fired...am simply sharing that having clean rooms for guests is a pretty basic expectation. It was disappointing this time.

Oct. 12, 2020