Michael
Reviews 
(2)
Nice facility
Best Western Clearlake PlazaEverything as expected. Have to walk the dog through lobby because the end doors cannot be opened from the outside.
Apr. 01, 2021
Pleasant staff but fighting an uphill battle
La Quinta Inn & Suites by Wyndham Collinsville - St LouisThe room was not clean. Crusty mirror in the hallway, sticky bathroom floor, hair on bed pillow and dusty furniture. The smoke alarm had been removed leaving just the bracket in the ceiling. The staff tried to replace but couldn't. We were offered another room but refused due to location. The closer on the fire door was missing and had been replaced with a sign asking to keep the fire door closed. In the morning, it was left open sometime that night. The facility is aged but that doesn't bother me if it is clean and safe (I had to ask to turn on the outside lights well after dark which was done although some were not working). I don't know when Wyndham purchased La Quinta but I relied on that to make my choice. Now I have a lower respect for the Wyndham brand and this will play into future decisions about where to stay.
Mar. 21, 2021
