Let a dog out of a guests room. Still missing

My friend stayed there, because they allowed dogs. It doesn't say they have to be caged. They asked that the housekeeping not go into the room. Day 1 (with a Do Not Disturb) sign on their door, she is certain the maid went in, because the beds were tucked in. That aside, the day they were suppose to check out, BEFORE they ever checked out, they extended their stay for a day. The maid went into the room, anyway, and their little dog got out, she's seen on camera chasing her around a car, and she then disappears. They received a call saying "I hope this doesn't ruin you day, but your dog escaped!" It's been over a month, and they still can't find her. They took her on vacation with them, so she'd be safe, and instead, the motel let her out and lost her. To add salt to the wound, the motel, still charged them for their stay! How in God's name can they do that? Where's the compassion? The manager didn't even call them. If you love your pet, just to show support for another pet lover, that motel needs to be boycotted. They don't think they car about people's pets at all. PLEASE DO NOT RISK LOOSING A MEMBER OF YOUR FAMILY. DO NOT STAY AT THIS MOTEL. There are other's in the area.

Aug. 31, 2018