Poor value and no pet friendly rooms available

We booked in advance several days, and arrived to be told there were no dog friendly rooms available. Very disconcerting to have reserved a pet room and none available! That aside, this is a tired old hotel much in need of complete remodeling. The tap water tasted moldy, the microwave didn’t work, the “breakfast” was a bag with a tiny taco and a bottle of water. Most disturbing was that they charged us $882.78 for 3 nights even though we left after 1 night. No warning at all about this. And when I called to ask about this the rude desk person hung up on me. Never staying there again! Having to slink around hiding a pet we had reserved a room for then wasn’t available was not a pleasant experience (even though the check in person told us to make the pup a service animal).

Aug. 13, 2021